Our People Ops team is responsible for global recruitment to help Grafana Labs meet our growth plans as well as maintain our culture and ensure that Grafana Labs is an awesome place to work for the long term. As a Recruiting Coordinator, you will be a dynamic and integral part of our team. You will provide administrative support to the Recruiting team, while also providing essential support to global recruitment efforts, processes, and candidate experience as a whole.

This is an opportunity to support an organization in a high growth phase and have visibility into the recruitment process for an international high growth startup. This role will be the face of Grafana to both prospective and current employees and we view this as a high-impact role.

Responsibilities:

Act as the first point of contact for all external candidates and work against KPIs to deliver a first class candidate experience
Build and foster relationships with hiring managers and hiring teams ensuring excellent customer service ensuring that everyone, locally and internationally, views you as a "go to" person
Ensure that our ATS (Greenhouse) is up to date and accurate at all times and own data accuracy to support process reporting.
Enforce recruitment process with internal hiring teams to ensure that interview feedback and next steps are delivered against agreed SLAs
Schedule global interviews dealing with multiple time zones
Contribute to People Ops Recruitment projects e.g. hiring manager recruitment training, policy and process reviews, researching candidate pipelining, online job site presence (LinkedIn, Glassdoor etc)
Support the People Ops team with general administration as required including providing holiday/absence cover
Help define process and structure where there is none and be skilled at finding creative solutions to non-obvious problems
You will partner with People Operations and understand the importance of handling and protecting sensitive and confidential company and employee information

Requirements:

Located in CST/MST or PST timezone
You'll have done this before?"you have experience in a high-growth startup environment with constant change as your companion; you will have prior experience working in a recruitment support role
Experience with high volume scheduling required.
You will be highly organized, with incredibly strong project management skills.
You will need to be detail oriented, love multi-tasking and have excellent follow through skills
Prior experience working with an applicant tracking system (Greenhouse experience preferred)
You will be happy working independently and remotely and able to use your initiative and creative problem-solving skills to manage decision-making independently
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

In the United States, the base compensation range for this role is $62,000 - $75,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

For information about how your personal data is used once you've applied to a job, check out our privacy policy.

Summary
Company name: Grafana Labs
Remote job title: Recruitment Coordinator, US
Job tags: Decision-Making, Scheduling, Greenhouse