A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes ?" knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry ?" we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.

Thumbtack by the Numbers

Available nationwide in every U.S. county
80 million projects started on Thumbtack
10 million 5-star reviews and counting
Pros earn billions on our platform
1000+ employees
$3.2 billion valuation (June, 2021)

About the Growth Marketing Team

We're a team of digital marketers that create engaging campaigns across channels and we work closely with cross-functional partners (Brand, Product, Engineering, and Data Science) to drive growth on both sides of Thumbtack's marketplace. We are nimble, and innovative and our team's mission is to help customers solve their home care needs by discovering and using Thumbtack's platform.

About the Role

As Thumbtack strives to build a branded destination for home management services, we need to meet new customers where they are. The Growth Marketing Manager, SEM will lead Thumbtack's efforts to capture customer demand for local services, while working with Analytics to calculate lifetime value and payback targets, partnering with Engineering to build data pipelines that support bid automation and new tools for ad creation at scale, and collaborating with the larger Growth Marketing team to build effective full-funnel marketing programs.

Responsibilities

Define & improve Thumbtack's paid search strategy, identifying new opportunities for customer and pro growth along with Senior Manager, SEM
Prioritize execution of ad budgets and strategic initiatives
Motivate & mentor junior teammates, serving as a search leader across Thumbtack
Own the management and optimizations for the SEM and MAI programs across Google, Bing, and Apple Search Ads, adhering to KPIs
Partner with cross-functional data science, analytics, and engineering teams to build automation and scalable tools
Own the tracking, attribution, and measurement of performance metrics (ROAS, incrementality, lift, etc.) using a combination of in-house and third-party data

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

6+ years experience in paid digital advertising, with at least 4 years of hands-on SEM account management, specifically with a proven track record of improving and scaling ad programs with specific conversion volume and efficiency goals
Strong data analytics skills (pivot tables, vlookups, basic modeling)
Exhibit strong presentation skills and can confidently communicate to cross-functional teams and senior leadership
Highly organized with strong project management skills, and the ability to multitask and manage competing priorities
Understanding of the evolving digital media landscape and trends to recommend new opportunities and enhancements to Thumbtack's SEM strategy

Bonus points if you have

Experience with Mobile App Install campaigns (Apple Search Ads, Google UAC)
Experience with other paid marketing channels
Home services industry experience
Experience in a high growth tech company and/or two-sided marketplace app/company
Ability to thrive in ambiguity combined with big-picture thinking and exceptional problem solving skills

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

Benefits & Perks

Virtual-first working model coupled with in-person events
20 company-wide holidays including a week-long end-of-year company shutdown
Libraries (optional use collaboration & connection hubs) in San Francisco and Salt Lake City
WiFi reimbursements
Cell phone reimbursements (North America)
Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/ .

Summary
Company name: Thumbtack
Remote job title: Growth Marketing Manager, SEM
Job tags: marketing, marketplace, mobile