Abhishek Aggarwal

Abhishek Aggarwal

Strategic Finance | Business Planning & Analysis | Corporate Strategy

Delhi, India

About

I am a strategic finance and business planning professional with over 4 years of experience across NBFC, FinTech, and banking environments. Most recently, I have worked as a Freelance Consultant and Strategy & Ops Manager at Credila Financial Services and Paytm Payments Bank, building financial and operational models and driving growth initiatives. My work spans advanced Excel, SQL, and Power BI to build forecasting models, KPI dashboards, and data-driven performance management systems. I have delivered improvements in sales funnel conversion, incentive automation, and client onboarding workflows, leveraging GenAI/ML automation and cross-functional collaboration with Finance, Tech, Risk, and Operations teams.

Experience

Freelance Consultant

Education Lending, Payments & Strategy

Nov 2025 – Present

• Delivered expert consultations through global expert networks (Atheneum) to institutional investors and consulting firms evaluating the Indian overseas education lending market — advising on NBFC business models, marketing funnel & lead-channel economics, salesforce productivity structures, and competitive financial benchmarking • Provided GTM & IT strategy advisory spanning incentive design, sales automation platforms, & data-driven performance management

NBFCBusiness Case DevelopmentFinancial Modelling

Strategy & Ops Manager

Credila Financial Services (HDFC Group)

Jul 2024 – Nov 2025

• Managed revenue growth and planning across a ₹4,000+ Cr loan portfolio — sized upsell/cross-sell opportunities and led time- bound campaigns delivering 25% uplift in disbursals during peak periods • Built forward-looking pipeline forecasting models (tranche analysis) to estimate disbursement gaps in advance; insights drove targeted sales interventions and improved forecast reliability and disbursement outcomes • Developed real-time KPI dashboards (Power BI / Excel) for regional leadership to track pipeline health, partner productivity, and GTM outcomes; identified improvement opportunities that reduced inactive leads by 12% • Partnered cross-functionally with Finance, Tech, Risk & Ops to align growth initiatives with P&L objectives; built business cases for geographic expansion • Redesigned partner incentive structures & deployed an incentive automation platform, cutting payout TAT by 83% and improving lead targeting efficiency by 15% YoY

Power BIExcelFinancial Modelling
Paytm Payments Bank

Strategy & Ops Manager

Paytm Payments Bank

Jul 2023 – Dec 2023

• Owned the merchant acquisition funnel end-to-end — built and tracked weekly funnel health metrics and regional performance reviews for senior leadership, scaling completions to an all-time high of 81K/month (+26% MoM) • Re-engineered onboarding workflows to eliminate friction and drop-offs, improving end-to-end funnel conversion by 30%; quantified and prioritised interventions using behaviour data and field feedback • Introduced GenAI/ML-based automation in KYC & onboarding workflows, reducing turnaround time by ~30% and delivering ₹15M in annual cost savings

Funnel AnalyticsGenAIKYC & Onboarding
Citi India

Management Analyst – Institutional Clients

Citi India

Jul 2022 – Jun 2023

• Re-engineered client onboarding and reporting workflows, improving turnaround time by 70% and delivering ₹25M in cost savings; awarded the Citi Silver Gratitude Award for cross-border collaboration with global teams • Managed institutional custody relationships — onboarding, regulatory compliance, and KYC reporting; reduced processing delays by 50% and improved client satisfaction • Drove data migration and streamlined securities services operations, improving STP by 30% across reporting modules; awarded a PPO for outstanding impact

Client OnboardingKYC & OnboardingData Migration

Associate – Technology Consulting

PricewaterhouseCoopers (PwC)

Jul 2017 – Jan 2019

• Deployed GST technology compliance solutions for 7 enterprise clients — managed commercial and technical stakeholder relationships across Finance, IT & Regulatory functions through a major regulatory transition • Designed database models to automate business workflows, improving reporting scalability and reducing manual intervention across Tax, Tech & Finance teams

GST ComplianceDatabase ModelingBusiness Automation

Education

Indian Institute of Foreign Trade (IIFT), Delhi

MBA · Finance

2020 – 2022

Delhi Technological University (DTU)

BTech · Mathematics & Computing Engineering

2013 – 2017

Certifications

CFA Level 1

CFA Institute

McKinsey Forward Program – Global Leadership & Problem-Solving

McKinsey

Skills

Program ManagementSales StrategyStakeholder ManagementStrategyCorporate FinanceFP&APower BISQLAdvanced ExcelFinancial Modelling

Languages

English (Native or bilingual proficiency)Hindi (Native or bilingual proficiency)