Alegria Verdezoto

Alegria Verdezoto

Operations & Business Development Professional | Customer Experience | Training & Consulting

Quito, Ecuador

#OpenToWork

About

Operations and business professional with more than 10 years of experience leading teams, coordinating projects, improving customer experiences, developing products, managing operations and building strategic relationships. Founder of Alegría Real Food, combining entrepreneurship, consulting, training, event management and business development with a strong customer-focused mindset.

What I'm looking for

I am looking for a remote opportunity where I can contribute my experience in operations, customer experience, team coordination, business development, training, and project management. Over the past several years, I have built and managed my own business, leading daily operations, customer relations, vendor management, event coordination, staff training, and business growth initiatives. I enjoy solving problems, improving processes, working with people, and helping organizations deliver excel

Experience

Universidad de Las Américas

Guest Speaker

Universidad de Las Américas

Jan 2024 – Present

Participated in academic events focused on healthy nutrition, entrepreneurship and food business development.

Healthy NutritionEntrepreneurshipFood Business Development

Founder & operations director

Alegría Real Food

Feb 2019 – Present

Led business operations, customer experience, team management, vendor negotiations, pricing strategy, product development, marketing initiatives, corporate events, consulting projects and overall business growth.

Business leadManage stuffConsulting services
Instituto San Isidro

Graduate program instructor

Instituto San Isidro

Nov 2025 – Dec 2025

Delivered training in food product development, recipe formulation, ingredient functionality, food costing, pricing and profitability.

CONAFIPS

Financial Products Officer

CONAFIPS

Jan 2018 – Dec 2019

Supported financial product management, credit operations and institutional coordination.

Credit Operations

Commercial Specialist

Financial Development Institutions Network

Jan 2018 – Dec 2019

Managed institutional relationships, business development initiatives and professional training programs.

Business DevelopmentProfessional Training
Red de instituciones financieras de desarrollo

Commercial specialist

Red de instituciones financieras de desarrollo

Apr 2018 – Mar 2019

* Managed relationships with financial institutions and strategic partners. * Promoted training programs and technical assistance services. * Coordinated projects and business development initiatives. * Identified new partnership and growth opportunities.

Banco Internacional

SME Credit Analyst

Banco Internacional

Feb 2014 – May 2016

Analyzed business credit applications, financial performance, client portfolios and risk assessment processes.

Banco Pichincha

Credit Analyst

Banco Pichincha

Jan 2011 – Dec 2014

* Evaluated personal and business credit applications. * Reviewed financial and supporting documentation. * Assisted clients throughout the credit approval process. * Coordinated with internal teams to ensure efficient processing. * Maintained compliance with company policies and procedures.

Credit AnalysisRisk AnalysisFinancial Solutions

Education

Le Cordon Bleu Peru

Le Cordon Bleu Peru

Healthy Nutrition

2019 – 2020
Universidad San Francisco de Quito

Universidad San Francisco de Quito

Gourmand Program

2015 – 2016
Puce

Puce

Bachelor’s Degree in Business Administration and Finance · Business Administration and Finance

2008 – 2014
Puce

Puce

Bachelor’s Degree in Business Administration and Finance · Business Administration and Finance

2008 – 2014

Pontificia universidad Catolica del ecuador

Bachelor’s Degree in Business Administration and Finance · Bachelor’s Degree in Business Administration and Finance

2008 – 2014
Pontifical Catholic University of Ecuador

Pontifical Catholic University of Ecuador

Financial Engineering

2008 – 2013

Certifications

Alimentación y nutrición

Le Cordón Bleu Peru

Aug 2022 – No expiry

Gluten-Free Baking & Pastry

Alejandra Temporini, Argentina

2020 – No expiry

Risk Management

International Business Management Institute, Berlin

2018 – No expiry

Theory’s and tools of Harvard negotiations project

Harvard

Jul 2011 – No expiry

Theories and Tools of the Harvard Negotiation Project

Harvard University

2011 – No expiry

Skills

Google WorkspaceMicrosoft ExcelProblem SolvingPricing StrategyNegotiationEvent PlanningProduct DevelopmentVendor ManagementTraining & DevelopmentProject CoordinationTeam LeadershipCustomer ExperienceOperations ManagementOperations leadBusiness developmentProject coordinatorCostumer successBusiness operationOperation manager

Languages

Spanish (Native or bilingual proficiency)English (Limited working proficiency)