About
Sales support professional at AXA Global Healthcare, supporting six Business Development Managers across the UK, Europe, the Middle East and South East Asia. Acts as the central point of contact for complex, cross-functional requests, coordinating approvals across pricing, underwriting and internal teams to keep deals moving. Manages critical sales processes in Salesforce across the customer lifecycle, from opportunity build through quote generation to final proposal. Promoted from Customer Sales Representative after a year. Previously over a decade in senior kitchen leadership with full P&L responsibility — a background built on accuracy, prioritisation and calm under deadline pressure.
What I'm looking for
Fully remote Sales Operations, Revenue Operations or Deal Desk role, UK-based, £35k+.
I work best in the space between sales and the teams that unblock it — building quotes and opportunities in Salesforce, cleaning and preparing data, coordinating approvals across pricing and underwriting, and keeping deals moving to deadline. Looking for a team where sales process and CRM quality are treated as real work, not admin.
Open to insurance, SaaS and financial services. Permanent, full-time, Monday
Experience
Sales Support Coordinator
AXA Global Healthcare
Mar 2025 – Present
• Primary point of contact for complex, cross-functional requests from six Business Development Managers across the UK, Europe, the Middle East and South East Asia.
• Manage and execute critical sales processes in Salesforce — building opportunities, assigning opportunity teams, generating quotes and plan lines, and constructing the table of benefits.
• Prepare and clean member census data in Excel on 1,000+ row datasets, using pivot tables to establish country compliance and map population segmentation across plan lines.
• Coordinate approvals with pricing, underwriting and internal teams, resolving blockers and escalating risks to keep cases moving to deadline.
• Deliver 8–10 quotes and proposals per week, rising to 15–20 through the September renewal peak, assembling final client documentation in Adobe Acrobat.
• Maintain accurate documentation and Salesforce data quality, preventing duplicated, stalled or misrouted opportunities.
salesforcequote generationexcelstakeholder managementsales operations
Cluster Head Chef / Sous Chef
Multi-site pub and restaurant groups
Jan 2007 – Jan 2025
• Led kitchen teams of 8–15 across multiple sites, serving 70–90 covers nightly and higher at weekends.
• Held full P&L and stock budget responsibility, controlling cost of sales and margin against target.
• Recruited, trained and onboarded team members to standardised processes, managing multiple priorities under strict service deadlines.
P&L managementTeam leadershipBudget control
Education
University of Sunderland in London
BA (Hons) · International Tourism & Hospitality Management
2022
Skills
attention to detailcompliance checkingproposal managementdeal supportdata analysisreportingcrm managementstakeholder managementquote generationsales operationsData hygieneDocumentationSales process managementAdobe AcrobatExcelSalesforce
Languages
English (Full professional proficiency)Romanian (Native or bilingual proficiency)
