Customer service and support professional
Hockley, TX 77447, United States
I am a customer service and support professional with over two years experience in customer service, retail, and luxury brand environments. Most recently at Ulta Beauty, I worked as a beauty advisor, building on my experience since 2019 across several retail roles. My work spans sales support, visual merchandising, and customer communication. I have used tools like Google Docs and skills such as problem solving to enhance customer satisfaction and maintain brand standards at Ulta Beauty, Michael Kors, and Forever XXI.
Hello, I’m 26 years old and looking for part-time work so I can attend school to earn my associate’s degree in web design and web development. I’m interested in branching out into job fields that involve creative arts, data entry, or entry- or intern-level web development.
ULTA BEAUTY
Provided efficient customer support and highlighted on-going promotions to enhance satisfaction and increase sales. Advised customers on skincare and beauty products based on individual needs using my product and brand knowledge. Partnered with team members to uphold store presentation standards and ensure precise inventory management in alignment with brand expectations.
Michael Kors
Stayed informed about on-going sales, promotions, new products and pricing to provide accurate information and enhance customer experience. Assisted customers in-store and over the phone to ensure a pleasant and efficient shopping experience. Maintained visual merchandising standards and restocked merchandise timely. Built honest and friendly relationships with customers to encourage business. Ensured smooth and accurate cash register operations while delivering a professional and seamless checkout experience.
Forever XXI
Communicated with customers regularly to ensure a pleasant shopping experience. Created seasonal product displays to increase customer engagement. Supported daily inventory operations and ensured the store was well-organized, clean and visually appealing. Responsible for observing designated areas to ensure smooth store operation. Supported in cash register operations, including processing sales, handling payments and providing accurate transactions.
Diploma
