Charlotte, NC 28226, United States
#OpenToWorkRecent PhD in Communication, Rhetoric, and Digital Media graduate with experience in qualitative and quantitative research methods and source evaluation. 8+ years of experience in higher education, utilizing student information systems. Known for strong analytical ability, attention to detail, and commitment to process improvement. Passionate about using digitization processes to preserve historical documents, stories, and records.
Looking for English and/or Communication instructor, communications director, copywriting, data analysis, project management, and/or technology industry positions.
Hospitality Marketing Company
● Applied sentiment analysis to craft customer responses reflecting brand voice and strengthening guest relationships ● Managed high volumes of customer responses while consistently meeting quality and turnaround expectations
Ebenezer Baptist Church
● Utilized Microsoft Excel to digitize membership roll ● Drafted donation and sponsorship letters requesting support of the committee’s projects and church’s ministries ● Assisted in the publication of a commemorative book
North Carolina State University
● Independently managed 2 online writing and rhetoric courses per semester, serving approximately 46 students each term ● Maintained accurate records of grades, attendance, and student documentation using Moodle and university systems ● Generated reports and maintained documentation supporting departmental assessments and accreditation activities
Arizona State University
● Maintained course records and student data in Canvas, ensuring accuracy and compliance with institutional policies ● Supervised grading operations and reviewed assessment processes to ensure consistency and accuracy ● Communicated academic requirements, policies, and course information to students in a timely, professional manner
York County Library
● Assisted patrons with finding resources, check-in, checkout, and technical questions ● Organized and reshelved materials of all the collections
York Technical College
● Managed student records, grades, and course documentation in compliance with institutional policies ● Conducted student success consultations addressing academic performance, course requirements, and educational goals
PhD · Communication, Rhetoric, and Digital Media
Master of Arts · English
Bachelor of Arts · Interdisciplinary Studies - Linguistics
