About
Results-driven professional with extensive experience in leadership, training, program coordination, behavior management, client communication, and performance development across educational and athletic environments.
Skilled in conflict resolution, documentation, data tracking, relationship management, and facilitating engaging learning experiences for diverse populations.
Proven ability to manage complex situations, collaborate across teams, maintain detailed records, and drive positive outcomes through strong communication and organizational skills.
Adaptable and highly motivated professional seeking to transition into remote or hybrid roles within claims, customer success, healthcare coordination, training, or operations.
What I'm looking for
I’m looking for a remote opportunity where I can use my communication, leadership, and relationship building skills to make a positive impact. My background is in education, health promotion, and student support, and I’m especially interested in roles involving customer success, admissions, training, healthcare support, engagement, or program coordination. I enjoy helping people, staying organized in fast-paced environments, and continuing to grow professionally.
Experience
Physical Education Teacher & In-School Suspension Instructor
Howard Middle School
Aug 2022 – Present
Develop and facilitate structured training and wellness programs designed to improve engagement, accountability, and performance outcomes.
Maintain detailed documentation, behavioral reports, and progress records while ensuring compliance with school and district policies.
Collaborate with administrators, counselors, and stakeholders to resolve conflicts, support behavioral interventions, and improve student outcomes.
Analyze performance data and implement improvement strategies to enhance participation and engagement.
Manage multiple priorities in fast-paced environments while maintaining professionalism, organization, and strong communication.
Training & FacilitationData Tracking & ReportingBehavioral InterventionTeam LeadershipProgram CoordinationClient Communication
Health & Physical Education Teacher
Matilda Hartley Elementary School
Aug 2018 – May 2022
Delivered engaging instructional programs focused on wellness, communication, and personal development.
Tracked progress data, documented outcomes, and provided actionable feedback to improve performance.
Implemented inclusive engagement strategies to support diverse populations and improve participation.
Supported operational compliance and safety initiatives through organization, monitoring, and risk management.
Training & FacilitationData Tracking & ReportingCompliance Support
Teacher
Southwest High School & Bruce Elementary School
Aug 2014 – May 2018
Provided direct support in collaborative environments while assisting with program implementation and client engagement.
Managed behavioral interventions, documentation, and communication to support successful outcomes.
Worked cross-functionally with leadership teams to address challenges and improve day-to-day operations.
Maintained organized records and monitored progress to support performance goals and compliance requirements.
Behavioral InterventionCase DocumentationClient Communication
Activity Leader
Macon-Bibb Parks & Recreation
May 2014 – May 2015
Coordinated recreational programs, scheduling, and group activities for youth participants.
Monitored safety, resolved conflicts, and maintained positive engagement in structured environments.
Collaborated with families and leadership staff to support participant development and operational success.
Program CoordinationConflict ResolutionOperations Support
Education
Florida State College
Associate of Arts
Armstrong Atlantic State University
Bachelor of Science · Rehabilitation Sciences
California University of Pennsylvania
Master of Science · Exercise Science & Health Promotion
Grand Canyon University
Master of Teaching · Secondary Education
Skills
Operations SupportTime ManagementCustomer ServicePerformance MonitoringCompliance SupportGoogle WorkspaceMicrosoft OfficeStakeholder CollaborationProblem SolvingBehavioral InterventionRelationship ManagementData Tracking & ReportingTraining & FacilitationTeam LeadershipProgram CoordinationCase DocumentationConflict ResolutionClient Communication