Software Engineer
Zomato
◦ Led end-to-end redesign of Zomato’s Food on Trains (10M+ order/year) — introduced PNR-less search and real-time mid-journey modifications via IRCTC API integration with Redis multi-layer caching (L1 in-process + L2 distributed). Impact: Reduced error downtime by 70% and drove 23% conversion uplift. ◦ Architected high-performance search engine using AWS OpenSearch with fuzzy matching and synonym analyzers, implementing bulk indexing pipelines and query optimization; Impact: Achieved 8ms P99 latency with 90% search relevancy, reducing user drop-off ◦ Led end-to-end development of a Food Wallet product for tax-saving use cases, integrating Razorpay api and multiple backend services Impact: Enabled seamless wallet creation, direct credit flows, and improved system reliability through robust testing and partner-side architecture migration ◦ Architected and delivered a Team Ordering flow for zfe users, supporting shared budgets, wallet top-ups, and complete order lifecycle (placement to refunds) with automated email summaries Impact: Simplified group ordering experience and improved transparency in cost sharing for enterprise users ◦ Migrated legacy ppi wallet flow to a modern enterprise limit flow, including user transitions, contract updates, and balance redemptions via external partners Impact: Reduced system complexity and decreased on-call issues by 65%, while enabling seamless wallet linking across accounts ◦ Drove multiple UI/UX improvements across ordering flows, including better form persistence, default configurations, and enhanced cart experience Impact: Increased order conversion rate by 13% by reducing cart drop-offs
