About
Experienced project specialist with a proven track record in managing the full life cycle complex projects across various mediums.
Expertise in utilizing Microsoft 365, Asana, and Slack for project tracking and collaboration.
What I'm looking for
An opportunity to grow my career and hone my skills in a diverse and dynamic industry.
Experience
SR. ACCOUNT MANAGER
Viking Cruises
Aug 2022 – Present
Manage task intake, prioritization, and deadline tracking using Microsoft 365/Planner for enhanced visibility into project status and dependencies.
Partner with Creative Studio to optimize workflows and approval processes.
Streamlined project workflows, enhancing efficiency and reducing rework.
Improved visibility on project timelines, ensuring clarity in status and next steps.
Fostered collaboration between stakeholders and creative teams for successful project delivery.
Microsoft 365Workflow optimizationProject tracking
MARKETING PROJECT MANAGER
EyCrowd, Inc.
Apr 2022 – Aug 2022
Oversaw social content calendar and publishing schedule.
Managed community communications, responding to inquiries and monitoring performance trends for improved engagement.
Developed engaging social media content to boost audience interaction.
Increased newsletter open rates through targeted content selection.
Enhanced community support responses, reducing inquiry resolution time.
Social content calendarCommunity communicationsSocial media content
ASSOCIATE PROJECT MANAGER
PureSpectrum
Apr 2021 – Apr 2022
Collaborated effectively with team members to address client and internal platform maintenance needs.
Identified risks and resolved project challenges by developing timelines, ensuring timely achievement of milestones.
Enhanced stakeholder communication through consistent updates.
Successfully mitigated risks by implementing proactive strategies.
Achieved project milestones within established deadlines.
Risk identificationTimeline developmentStakeholder communication
Education
Hartnell College
Associate of Arts · Communication and Media Studies
California State University, Northridge
Bachelor of Arts · Communication Studies, Journalism and Mass Media
Skills
Stakeholder communicationTimeline developmentRisk identificationCommunity supportSocial media contentPerformance trendsCommunity communicationsPublishing scheduleSocial content calendarApproval processesWorkflow optimizationDeadline trackingPrioritizationTask intakeCollaborationProject trackingSlackAsanaMicrosoft 365
Languages
Spanish (Native or bilingual proficiency)
