Antonio Sanford

Antonio Sanford

Experienced Conflict Resolution Specialist with great customer service skills

Cleveland , United States

#OpenToWork

About

I’m a life long Clevelander with over 20 years experience working with youth and adults. I am a trainer, facilitator and coach of conflict resolution skills and concepts. I use these skills to help coworkers and clients get along better in their daily lives with others.

What I'm looking for

Customer service role helping people resolve issues

Experience

Pathways to Purpose

Youth Service Provider

Pathways to Purpose

May 2026 – Present

Help youth regulate emotions Facilitate learning activities Engage socially

Cleveland Metropolitan School District

WAVE Specialist

Cleveland Metropolitan School District

Aug 1999 – Present

Coordinate with SEL Coordinators to facilitate mediation training for students Data entry Filing paperwork and other office duties

Circle K

Lead Customer Service Representative

Circle K

May 2022 – Apr 2026

Clean and stock store Display promotional materials Help customers with inquiries Complete and report transactions daily

Education

Cuyahoga Community College

Cuyahoga Community College

Associate of Arts

2011 – 2022

Martin Luther King Jr. Law and Public Service High School

Diploma · Law and Public Service

1995 – 1999

Certifications

Certified Instructor by Crisis Prevention Institute

Crisis Prevention Institute

Skills

Customer serviceCritical ThinkingProblem solvingFacilitationCommunicationMediationConflict Resolution

Languages

English (Full professional proficiency)