E-commerce Operations & Customer Support Specialist | Remote | Product Listings, Order Management, Virtual Assistance
Mohan Garden, New Delhi, India
#OpenToWorkExperienced and detail-oriented professional with 3+ years in e-commerce operations and customer service. Skilled in online marketplace listings (Amazon, Flipkart), remote collaboration, and handling backend operations. Known for being organized, responsive, and a quick learner. Seeking a remote role where I can contribute with dedication and adaptability.
Remote opportunities in e-commerce operations, customer support, or virtual assistance where I can manage product listings, handle customer queries, and support backend processes efficiently. Open to roles that also involve content creation or video editing.
Self Employed
Edited YouTube long-form videos and short-form content (Shorts/Reels) Created gaming highlights, reaction videos, and social media clips Added subtitles, transitions, effects, and pacing improvements Focused on viewer engagement and retention
GetItBae (Private Online Retail Company)
- Managed product listings on Amazon, Flipkart, and other marketplaces - Uploaded product images, created detailed descriptions, and ensured pricing accuracy - Coordinated basic customer queries and tracked order statuses - Gained hands-on experience with e-commerce platforms and backend operations - Role ended when the company discontinued its business operations
GETITBAE – Private Online Retail Company
Managed product listings on Amazon, Flipkart, and other marketplaces Uploaded product images and optimized titles, descriptions, and pricing Monitored inventory levels and coordinated backend operations Handled customer queries through email and internal systems Tracked orders, returns, and delivery statuses to ensure timely resolution Worked independently with minimal supervision in a deadline-driven environment Role concluded due to company business closure
Employee Pooling Resources (US-Based Company)
- Supported US-based clients by managing and updating case files - Provided email and phone support - Gained experience in remote work communication and documentation
Secondary School Certificate
Senior Secondary Certificate
Diploma · Hospitality, Travel Management & Customer Service
Secondary
Senior Secondary
Frankfinn Institute of Air Hostess Training
