Ashley Shaddix

Ashley Shaddix

Virtual Assistant | AI Trainer | Administrative Support | Customer Support Specialist

Camp Hill, United States

#OpenToWork

About

Detail-oriented and dependable professional with a background spanning retail management, hospitality, customer service, and business operations, now focused on remote administrative and AI-assisted work. Skilled in team leadership, scheduling, inventory management, data entry, online research, AI-assisted workflows, and remote collaboration. Currently pursuing a Bachelor of Business Administration with a concentration in AI Innovation. Combines hands-on operations experience with growing expertise in AI prompt evaluation and quality review, and is seeking remote opportunities where strong organizational, communication, and problem-solving skills can contribute to business success.

What I'm looking for

Seeking remote opportunities as a Virtual Assistant, Administrative Assistant, AI Trainer, Data Entry Specialist, or Customer Support Representative. Open to full-time or contract remote positions.

Experience

Independent Contractor

AI Research & Remote Projects

Independent Contractor

Jan 2025 – Present

• Conduct online research and evaluate content accuracy for AI training initiatives. • Perform AI prompt evaluation, response review, and quality assurance tasks. • Follow detailed project guidelines while maintaining high accuracy and consistency. • Work independently in remote environments with minimal supervision.

AI TrainingQuality AssuranceOnline Research
Self-Employed

Freelance Digital Content Creator

Self-Employed

Jan 2022 – Present

• Manage digital content and social media platforms. • Research trends and audience engagement strategies. • Utilize AI tools to improve workflow and productivity. • Analyze performance metrics to optimize content.

AI Productivity ToolsOnline ResearchContent Management
Hilton Hotels & Resorts

Housekeeping Attendant

Hilton Hotels & Resorts

Jan 2024 – Jan 2025

• Maintained guest rooms and public areas to brand quality standards. • Completed detailed inspections to ensure guest satisfaction. • Managed daily assignments efficiently while meeting productivity goals. • Demonstrated exceptional attention to detail and organization. • Worked collaboratively with team members to maintain hotel operations.

Quality AssuranceOperations ManagementCustomer Service
Lovelady Thrift Stores

Store Manager

Lovelady Thrift Stores

Jan 2021 – Jan 2024

• Managed daily operations for multiple thrift store locations. • Supervised, trained, and scheduled employees and volunteers. • Oversaw inventory, merchandising, pricing, and donation processing. • Delivered excellent customer service while resolving customer concerns. • Maintained sales reports, operational records, and store standards. • Assisted with hiring, onboarding, and performance coaching. • Ensured efficient daily operations in a fast-paced retail environment.

Inventory ManagementOperations ManagementCustomer Service

Education

Maestro College

Maestro College

Bachelor of Business Administration · AI Innovation

Skills

AI TrainingData EntryAdministrative SupportVirtual assistanceRemote CollaborationWritten CommunicationQuality AssuranceTime ManagementInventory ManagementChatGPTGoogle WorkspaceMicrosoft OfficeAI TrainingOnline ResearchEmail ManagementData EntryCustomer ServiceOperations ManagementTeam LeadershipAdministrative Support