About
Client-facing Market Research and Business Strategy professional with 3+ years of experience managing client relationships across the full lifecycle, from presales support and requirement gathering to postsales delivery and query resolution.
Skilled at translating what clients say they want into what they actually need, backed by strong primary research (CATI/CAWI, KOL engagement, expert interviews), secondary research, and market sizing (TAM/SAM/SOM, CAGR) across healthcare, MedTech, pharma, life sciences, GovTech, and FMCG sectors.
Experienced with CRM tools (ZoomInfo, LinkedIn Sales Navigator, HubSpot) for account and pipeline management.
Known for clear client communication, ownership of client relationships end-to-end, and turning research into executive-ready recommendations.
Holds an M.Sc. in Microbiology, providing strong scientific credibility across pharma, API, biologics, diagnostics, and life sciences accounts.
What I'm looking for
I’m looking for a Customer Success role where I can build strong client relationships, understand customer needs, solve problems, communicate effectively, and help customers achieve real value from the product or service.
Experience
Market Research & Intelligence Analyst
Blitzpermits.ai
Sep 2025 – Mar 2026
● Built and maintained a structured database of over 1,000 companies and decision-makers using ZoomInfo and LinkedIn Sales Navigator, improving CRM coverage and data accuracy by 40%.
● Conducted competitive intelligence and market landscape analysis across healthcare and MedTech to support commercial strategy, business development, and go-to-market planning.
● Identified high-value market and whitespace opportunities through account research, prospect profiling, and industry analysis, enabling targeted outreach strategies.
● Improved research quality through structured data validation and cleansing.
● Managed multiple concurrent research projects using Jira, maintaining structured trackers and regular status reporting to keep cross-functional teams and clients aligned on progress and deadlines.
ZoomInfoLinkedIn Sales NavigatorJira
Market Research Analyst
Persistence Market Research
Jun 2023 – Apr 2025
● Delivered over 30 consulting engagements for global clients across 15+ industry verticals, covering market sizing, competitive intelligence, supply market analysis, and consumer insights.
● Supported proposal development and presales discussions by converting client requirements into structured research plans and effort estimates.
● Acted as a point of contact for clients post-delivery, explaining research findings and resolving queries to ensure clarity, satisfaction, and continued engagement.
● Applied SWOT, PESTEL, Porter's Five Forces, and Value Chain Analysis to identify growth opportunities and competitive positioning.
● Developed executive-ready reports, white papers, competitive landscape briefs, and strategic insight decks translating research into actionable recommendations.
● Tracked regulatory pipelines, ClinicalTrials.gov data, and competitive product developments to deliver forward-looking intelligence for pharma clients.
Market SizingSWOTPESTEL
Market Research Associate
Ellipsis
Jul 2022 – Jul 2023
● Designed and executed primary research programs integrating CATI/CAWI surveys, expert interviews, and KOL engagement, capturing strategic intelligence from clinicians, industry experts, and healthcare stakeholders.
● Supported client acquisition and relationship management by presenting research findings and addressing client queries during and after project delivery.
● Analyzed qualitative and quantitative datasets, synthesizing findings into strategic recommendations aligned with client objectives.
● Produced client-ready reports and executive presentations using clear data storytelling.
● Collaborated with senior consultants on healthcare and life sciences engagements supporting strategic business decisions.
CATICAWIKOL Engagement
Laboratory Animal Technician
IISER Pune
Oct 2020 – Jun 2022
● Supported biomedical research through structured documentation, scientific data management, and analytical reporting, strengthening evidence-based problem solving.
Analytical ReportingBiomedical Research
Lecturer
Shivchhatrapati College
Aug 2016 – Dec 2018
● Taught Microbiology, Immunology, Genetics and RDT while developing analytical and communication skills.
MicrobiologyImmunologyGenetics
Education
Deogiri College, Aurangabad
B.Sc. · Microbiology
Government Institute of Sciences, Aurangabad
M.Sc. · Microbiology
Certifications
Google Data Analytics Foundations: Data, Data, Everywhere
Coursera
Skills
Stakeholder ManagementStrategic Insight DecksPricing AnalysisCompetitive BenchmarkingSQLAdvanced ExcelMarket SizingSurvey DesignSecondary ResearchPrimary ResearchCompetitive IntelligenceMarket IntelligenceBusiness StrategyZoomInfoHubSpotAccount ManagementClient CommunicationClient Onboarding Support
