Austin Mbabie

Austin Mbabie

Sales Representative/Lead Generator at LUZ. NY, USA

Owerri, Nigeria

#OpenToWork

About

My professional journey has been centered around sales, customer service, and communication. Over time, I’ve developed strong skills in client engagement, relationship building, follow-ups, and understanding customer needs. I’ve also gained experience handling administrative tasks such as email management, scheduling, and data organization, which helps me stay efficient and detail-oriented in professional environments. What makes me unique as a sales representative is my ability to connect naturally with people, communicate confidently, and remain adaptable in different situations. I enjoy learning, improving my skills, and finding the best ways to create positive customer experiences while contributing to business growth. My combination of professionalism, persistence, and people skills allows me to build trust and deliver value consistently.

What I'm looking for

I am seeking an opportunity in a dynamic, fast‑growing organization that values teamwork, consistency, and high‑quality work. I want to contribute to a collaborative environment where I can grow professionally, support my colleagues, and deliver reliable results that help the company achieve its goals.

Experience

Appointment Setter

TechVille Appiance Repair

Jun 2025 – Apr 2026

Worked closely with the sales and service team to ensure smooth scheduling • Assisted in converting leads into booked appointments for repair services • Helped improve appointment attendance through reminder follow-ups • Increased customer engagement through effective phone and online communication

Appointment SchedulingLead ConversionCustomer Engagement
B2B Globy

Sales Representative

B2B Globy

Dec 2023 – Jun 2025

I Worked closely with clients to understand their unique needs and provide tailored solutions, resulting in a 25% increase in customer satisfaction and repeat business. I Drove a 32% increase in sales by expanding the client base and upselling existing customers to higher-value service packages and premium listings on the platform

Cold callingTime managementCRM proficiencyReport Writingappointment setting

Real estate Sales Representative/Appointment Setter

Zillow Real estates

Aug 2021 – Oct 2023

Exceeded Sales Targets: Consistently achieved and surpassed monthly and quarterly sales targets by an average of 30% through a mix of online leads, referrals, and strategic follow-ups Negotiation & Deal Closure: Negotiated contracts and sales agreements between buyers and sellers, ensuring a smooth and efficient closing process with a 90% client satisfaction rate.

Real Estate SalesNegotiationClient EngagementHubspotZoho

Education

University of Calabar

University of Calabar

Bsc · Computer Science

2021 – 2025

Skills

CRM ProficiencyActive listeningSolution SellingPipeline ManagementLead GenerationB2B/B2C salesNegotiationCustomer Service

Languages

English (Full professional proficiency)French (Elementary proficiency)