BETTY NNAKAYIZA

Key Contributions: • Coordinates retailer engagement and communication by maintaining regular contact, addressing inquiries, and ensuring alignment on product availability, pricing, and promotional activities to strengthen long-term business relationships. • Oversees order processing and delivery scheduling by working closely with logistics teams to ensure timely and accurate fulfillment, minimizing delays and enhancing overall supply chain efficiency. • Tracks and analyzes sales performance data across multiple accounts, identifying trends, gaps, and growth opportunities to support strategic planning and revenue optimization. • Maintains accurate and up-to-date records of retailer accounts, transactions, and agreements, ensuring proper documentation, easy retrieval of information, and compliance with company policies. • Supports financial tracking processes by monitoring payments, following up on outstanding balances, and reconciling account discrepancies to maintain healthy cash flow and financial accuracy. • Facilitates coordination between sales, marketing, and operations teams to ensure seamless execution of campaigns, product launches, and customer engagement initiatives. • Identifies and resolves operational and customer-related issues proactively, implementing practical solutions that improve service delivery, strengthen client satisfaction, and support business continuity.

Key Contributions: • Entered, verified, and updated large volumes of quantitative and qualitative data in Excel/SPSS databases, ensuring accuracy, consistency, and completeness of records for analysis and reporting. • Organized and maintained structured digital and physical filing systems for research tools, consent forms, and field documentation, improving accessibility and compliance with data management standards. • Supported data cleaning and validation processes by identifying inconsistencies, correcting errors, and standardizing datasets, ensuring high-quality, analysis-ready data. • Assisted in preparing periodic reports, summaries, and data extracts by compiling and organizing relevant information, enabling timely and informed decision-making by project teams. • Coordinated with field teams to track data collection progress, resolve discrepancies, and ensure timely submission of completed tools and documentation. • Maintained data confidentiality and adhered to ethical standards by securely handling sensitive information and following established data protection protocols. • Provided administrative support to research and project teams by scheduling tasks, organizing documentation, and ensuring smooth workflow of data-related activities.

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