BHAVESH SAHU

Project Planning & Delivery Management • Developed detailed project plans, schedules, and milestone trackers across 10+ concurrent IT service engagements — ensuring team accountability for timelines, scope, and quality. • Tracked detailed engagement scopes and proactively identified risks; developed action plans to mitigate issues and executed change orders when scope additions arose. Customer Engagement & Stakeholder Communication • Served as primary POC across partner onboarding integrations (Web Aggregator, Broker, Digital) — aligning partner business models with internal system requirements and managing expectations end-to-end. • Managed cross-functional stakeholder communication across client, UI/UX, backend, and QA teams — resolving mid- sprint ambiguities and maintaining delivery timelines. Requirements Gathering & Documentation • Captured functional, non-functional, and data requirements through structured discovery sessions; produced BRDs, FRDs, and SRS documents as the single source of truth for all projects. • Conducted gap analysis and process mapping to identify workflow inefficiencies; translated findings into actionable improvement recommendations for clients and internal teams. UAT & Risk Management • Coordinated UAT phases: prepared test scenarios, tracked and validated defects in Jira, and ensured timely sign-off aligned with agreed acceptance criteria. • Proactively identified implementation risks across API integration lifecycles (discovery → specification → testing → deployment) and mitigated them efficiently — ensuring zero deployment failures across active projects.

Project Coordination & Roadmap Management • Assisted in developing project schedules and work breakdown structures; monitored scope changes and escalated risks to senior stakeholders with proposed mitigation plans. • Defined sprint goals and release plans in collaboration with development leads; translated high-level client vision into a structured roadmap with clearly scoped milestones and deliverables. Requirements Gathering & Documentation • Conducted structured discovery sessions capturing functional, non-functional, and integration requirements for mobile and web projects; produced BRDs, FRDs, and SRS as single-source-of-truth project references. • Authored detailed user stories with clear acceptance criteria for Android, iOS, and web platforms — reducing developer rework and improving sprint planning efficiency across cross-functional teams.

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Project Management

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