About
Change Management and Learning leader with 7+ years of experience driving adoption, readiness, and performance across large-scale system implementations.
Proven ability to develop and execute change strategies, engage stakeholders at all levels, and deliver training and communication programs that support successful technology deployments.
Known for improving user adoption, mitigating resistance, and translating complex change into clear, actionable solutions.
What I'm looking for
I’m looking for full-time, remote roles focused on organizational development, talent development, or change management, where I can help improve team effectiveness and drive meaningful business outcomes.
My background is in leading learning, enablement, and system implementation initiatives, and I’m especially interested in roles that combine strategy and execution—partnering with leaders, building scalable programs, and supporting organizational growth.
Experience
Training Project Manager & Enterprise Systems Training Consultant
Various Consulting Engagements
Jan 2020 – Present
Lead change management and adoption efforts for enterprise system implementations, ensuring user readiness and successful transition to new workflows and technologies Develop and execute structured change management strategies, including communication, training, and stakeholder engagement plans Conduct change impact assessments to identify impacts to people, processes, and technology, and develop mitigation strategies Partner with business, operational, and technical leaders to align on change approach, address resistance, and drive adoption Design and deliver comprehensive training programs, including instructor-led, virtual, and on-demand learning solutions Develop training materials, job aids, and user guides to support system adoption and performance Create and execute communication plans, including leadership messaging, presentations, and end-user communications Establish and track adoption and effectiveness metrics, using data and feedback to improve outcomes and support continuous improvement Facilitate stakeholder sessions, working groups, and feedback loops to ensure alignment and address concerns throughout implementation Manage multiple concurrent initiatives in fast-paced environments, balancing timelines, priorities, and stakeholder needs
Change ManagementTraining DeliveryCommunication Planning
Senior Organizational Development Specialist
Pacific Dental Services
Jan 2021 – Dec 2022
Supported change management and enablement efforts for enterprise technology rollouts impacting 10,000+ users Partnered with leadership, HR, and operations to align change initiatives with business priorities and workforce needs Developed and implemented communication, training, and engagement strategies to improve readiness and adoption Provided coaching and support to leaders and managers to guide teams through organizational change Used feedback, behavioral data, and operational insights to assess effectiveness and refine strategies Collaborated with cross-functional teams to align training and communication with system functionality and business processes
CoachingUser Adoption
Training & Documentation Supervisor
SuperCare Health
Jan 2019 – Dec 2020
Led implementation of enterprise LMS as part of a broader organizational change initiative Developed structured training programs and materials to support onboarding and operational readiness Created documentation, job aids, and user resources to support system adoption and performance Established reporting processes to track training effectiveness and support continuous improvement Supported managers and teams in reinforcing learning and driving adoption of new processes
Training DevelopmentOperational Readiness
Education
Western Governors University
Master of Science · Management & Leadership
2022
Southern New Hampshire University
Bachelor of Science · Business Administration
2015
Skills
Operational ReadinessFeedback AnalysisOn-demand LearningInstructor-led TrainingVirtual LearningJob AidsTraining MaterialsPerformance ImprovementUser AdoptionChange Impact AssessmentTraining DeliveryAdoption MetricsCoachingCommunication PlanningStakeholder EngagementTraining DevelopmentChange Management
