About
I am a professional with over 14 years of experience spanning administrative support, social media management, customer service, and training development. Most recently, I have been working as an Admin and Social Media Manager at Schwarz Football Club since 2018, where I combine my skills in coaching and digital content creation.
My work involves coaching youth athletes in football fundamentals and teamwork, managing social media accounts, and developing training plans to support player development. I use Microsoft Office suite extensively and have experience creating promotional materials and handling customer support tasks. I have also worked with voice-to-text conversion and financial advising, which broadened my communication and client advisory skills.
What I'm looking for
I am seeking a remote opportunity in Virtual Assistance, Administrative Support, Non-Voice Customer Care, or Social Media Management where I can leverage my organizational capabilities and digital skill set. I thrive in collaborative, forward-thinking teams that value clear communication, efficiency, and continuous learning. I am looking for a role with an organization—whether a growing startup, agency, or established enterprise—that offers a supportive work culture where I can streamline daily
Experience
Admin and social media manager
Schwarz Football Club
Jul 2018 – Present
• Coached youth athletes in football fundamentals and teamwork
• Managed the club's social media and created promotional materials
• Developed training plans to support player development
• Attended coaching seminars and training programs for continuous learning
Social media managementTraining developmentCoaching
Customer Support Representative
ECIQuest
Aug 2012 – Sep 2014
Converted voice mails to text messages for Australian customers
Voice-to-text conversionCustomer serviceCommunication
Financial Advisor
Pioneer Insurance
Jul 2010 – Nov 2011
Advised clients on life insurance products and coverage options
Financial advisingClient advisoryInsurance products
Education
De La Salle University Lipa
Bachelor of Science · Computer Science
2006 – 2009
Skills
Time managementTeam collaborationProblem solvingAdministrative supportCustomer serviceTraining developmentSocial media managementMicrosoft Office
Languages
FilipinoEnglish