Casey James Ogden

Manage end-to-end operations for a private rental portfolio, overseeing marketing, tenant screening, lease execution, and turnover. Coordinate all maintenance and repairs, sourcing competitive bids from local vendors to minimize operating costs while maintaining property value. Maintain positive tenant relationships resulting in high occupancy rates and on-time rent collection.

Led team of 20 employees in food and beverage roles within hotel. Consistently exceeded sales targets and created employee sales incentives. Managed B2B sales for retail merchandise in local outlets. Planned and executed major events at hotel, generating ticket sale revenue. Designed and launched guest-centric service standards for food & beverage outlets, improving guest satisfaction pathways and enabling consistent brand delivery across shifts. Coordinated shift roles and cross-training programs between food & beverage and front desk to balance labor needs and preserve service levels during peak occupancy. Oversaw design, construction, and large-scale hiring processes to convert guest several guest rooms into fully operational new bar and restaurant spaces, creating several new revenue streams for hotel.

Led customer service team, fostered seamless kitchen coordination for exceptional food-drink pairings, elevating dining experiences and boosting customer satisfaction. Managed inventory to ensure optimal stock levels and timely order placements. Ensured bar operations adhered to health and safety regulations. Resolved customer issues promptly, maintaining high service standards. Hired and supervised music event team, ensuring smooth operations and guest satisfaction.

Managed daily business operations, achieving consistent financial accuracy and exceeding sales targets. Planned and executed major events at venue, generating ticket sale revenue. Led bar operations, optimizing staff performance and guest satisfaction. Implemented innovative beverage programs, driving growth and enhancing brand reputation. Led team of 45, optimizing operations and enhancing guest satisfaction. Managed accounting and payroll, ensuring accuracy and compliance. Facilitated management meetings, driving strategic initiatives. Organized events, executing contracts for private buy-outs. Cultivated a creative work environment, promoting employee growth.

Led team of 45, improving operations and guest satisfaction through strategic initiatives. Optimized payroll and accounting, reducing errors and enhancing efficiency. Created weekly sales and performance reports, providing actionable insights. Managed special events, increasing client engagement and satisfaction. Designed seasonal cocktail menus with local ingredients, boosting customer engagement. Trained bar staff on new techniques, enhancing service efficiency and consistency. Developed seasonal cocktail programs, integrating local ingredients and cutting-edge techniques. Mentored bar staff, enhancing team expertise and menu familiarity.

Managed digital campaign outreach, boosting engagement through strategic social media tactics. Delivered weekly analytics reports, enhancing decision-making for senior campaign staff. Supervised intern team, fostering skill development.

Led tours and talks on San Juan National Historic Site history, enhancing visitor engagement and understanding. Developed new interpretive programs, enriching visitor experiences with natural resource focus.

Led bar operations and mentored junior staff. Elevated customer satisfaction through personalized service and mixology expertise. Optimized inventory management, reducing waste and increasing profitability. Implemented efficient service strategies, boosting bar revenue. Launched themed cocktail nights and developed a rotating seasonal drink menu.

Managed digital campaign outreach, boosting engagement through strategic social media tactics. Delivered weekly analytics reports, enhancing decision-making for senior campaign staff. Supervised intern team, fostering skill development.

Streamlined operations and improved efficiency. Implemented new processes, resulting in improved constituent services. Optimized office processes, leading to faster response times and improved constituent services in alignment with Mayor's strategic vision. Built partnerships with department heads and community organizations to execute mayoral initiatives and strengthen public programs