Cedric Beaumier-Picotin

Made 80-110 outbound calls per day to warm leads Used Wavv and Zapier embedded in GoHighLevel to make calls and track workflow Followed a call script while taking notes Asked probing questions to qualify leads and set appointments according to each client’s criteria (20 different clients in total) Filled out a call wrap-up sheet in under 3 minutes before moving on to the next call Handled objections and answered questions without ever making false promises Used Slack for internal team communications Explored drop-shipping, ghostwriting, copywriting, info products, SEO optimization to identify viable business models Managed operations across product development, marketing, sales, customer service, and finance to ensure cohesive growth

I ran a small drop-shipping business through the Shopify platform. I processed orders, answered customer queries and complaints, ran marketing campaigns, placed paid ads on social media, and handled accounting and logistics.

Collaborated with government agencies to resolve complex consular cases, ensuring timely and effective outcomes. Advised travelers on security concerns in the host country. Provided assistance to Canadian citizens during emergencies and natural disasters abroad. Drafted diplomatic notes and correspondence related to consular matters, facilitating clear communication between stakeholders. Responded to media inquiries concerning consular matters. Maintained accurate records of client interactions and case statuses. Provided training to junior staff on consular processes and protocols. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Managed sensitive information within confidentiality standards.

Delivered tailored product information and recommendations, enhancing customer satisfaction. Recognized and leveraged upselling opportunities, contributing to customer satisfaction and sales growth. Conducted probing questions to assess service needs and ensured accurate data entry into electronic tracking systems.

Monitored premises to ensure security of personnel and property. Conducted regular patrols to identify and address unauthorized activities. Collaborated with local law enforcement. Documented incidents and prepared detailed reports.