About
Detail-oriented professional with 5+ years of remote work experience in content moderation, technical support, and data operations.
Proven track record in reviewing text, image, and video content against platform policies, enforcing quality standards, and supporting end users through complex technical issues.
Experienced in AI-adjacent workflows including structured content labeling, data validation, and systematic quality assurance.
What I'm looking for
Seeking a remote role in AI content review, data annotation, trust & safety, or QA where accuracy, consistency, and policy understanding are key. Also open for Custommer Support roles.
Experience
- Reviewed text, image, and video content for policy compliance using structured labeling systems — directly applicable to AI data annotation and RLHF workflows.
- Organized and categorized large volumes of video content to improve accessibility and retrieval efficiency.
- Maintained strict quality standards and productivity targets in a high-volume remote environment.
- Applied platform community guidelines consistently across diverse content types.
Content ModerationData AnnotationPolicy Enforcement
Technical Support Specialist
Majorel
Nov 2023 – Nov 2024
- Provided remote technical support for software, hardware, and connectivity issues.
- Diagnosed and resolved VPN, network, and device-related problems with high first-contact resolution rates.
- Guided users through troubleshooting workflows and system configurations via ticketing systems.
Technical SupportVPN ConfigurationTroubleshooting
Data Entry Operator
Marketzilla SRL
Sep 2021 – Feb 2023
- Performed accurate data entry, validation, and processing tasks at scale.
- Maintained data integrity across Excel spreadsheets and internal databases.
Data EntryData ValidationExcel
Data Entry Operator
Analitiq Zone SRL
Feb 2021 – Aug 2021
- Performed accurate data entry, validation, and processing tasks.
- Ensured data accuracy and consistency across internal databases.
Data EntryData ValidationData Processing
Web Development Intern
REEA
Mar 2017 – Aug 2017
- Assisted in building web interfaces using HTML, CSS, and Bootstrap.
HTMLCSSBootstrap
Education
LTTC
Telecommunications Technician
2021 – 2023
Liceul Tehnic Gheorghe Asachi
Social Sciences
2011 – 2013
Skills
HTMLExcelData ProcessingData ValidationData EntryTicketing SystemsCustomer SupportNetworking BasicsVPN ConfigurationRemote Support ToolsTroubleshootingTechnical SupportQuality AssuranceOnline SafetyTrust & SafetyPolicy EnforcementContent ModerationData LabelingData AnnotationAI Content Review
Languages
English (Professional working proficiency)French (Elementary proficiency)Spanish (Elementary proficiency)
