Charles Johnson
Taylorsville
#OpenToWork
About
I am a customer-focused person with extensive experience in leadership, sales, and customer service. Currently working as a Parts Sales Manager at AutoZone, I work in a fast-paced environment where I help customers find the right solutions while supporting team success through strong communication, problem-solving, and attention to detail.
Before joining AutoZone, I worked in call centers supporting both the health insurance and mail-order pharmacy industries. Those roles strengthened my ability to communicate clearly, navigate multiple computer systems, and provide accurate, compassionate service over the phone.
Throughout my career, I've worked with customers from all walks of life—from young adults to senior citizens—adapting my communication style to meet each person's needs. Whether I'm resolving a complex issue, answering questions, or guiding someone through a process, I strive to make every interaction positive, professional, and productive.
I'm known for being dependable, adaptable, and quick to learn new systems and processes. While I'm seeking my first work-from-home opportunity, I bring years of experience delivering exceptional customer service, managing priorities, and building trust with customers in both retail and call center environments. I'm excited to contribute those skills to a remote team where I can continue to grow while making a meaningful impact.
What I'm looking for
I'm looking for a remote position where I can build on my experience while learning new skills. I'm interested in opportunities involving customer support, administrative assistance, or account support. My goal is to join a company that values reliability, continuous growth, and a collaborative team environment or even solo project work if needed.
Experience
Parts sales manager
AutoZone
Apr 2026 – Present
I assist the Store Manager with a variety of operational and administrative responsibilities, including inventory management, planogram implementation and maintenance, and supporting daily store operations. I serve as a resource for both customers and sales associates by answering questions, providing guidance, and helping resolve issues. I also help customers identify the correct parts for their vehicles and offer knowledgeable recommendations to assist with vehicle repairs and maintenance, ensuring they receive the best possible service and support.
Creative problem solvingAutomotive parts knowledg
