About
Experienced customer service and administrative professional with a strong background in BPO, Sales, and Front Desk Operations.
Skilled in communication, customer support, and office administration with a proven ability to handle diverse client needs.
What I'm looking for
I am looking for a Virtual Assistant or GoHighLevel Specialist role where I can use my skills in CRM management, funnel and landing page creation, workflow automation, lead generation, appointment booking, email marketing, client support and customer service.
Experience
Senior Associate – Operations
WNS (Hotel Planner)
Oct 2025 – Apr 2026
OperationsCustomer ServiceSupport
Customer Service Representative
Sutherland Global (Disney Streaming)
Apr 2024 – Feb 2025
Customer ServiceSupportCommunication
Customer Technical Support
Transcom (Samsung US)
Aug 2023 – Jan 2024
Technical SupportCustomer ServiceCommunication
Customer Service Associate
TTEC (eBay Retail)
Mar 2023 – Aug 2023
Customer ServiceSupportCommunication
Customer Experience Executive
ProbeCX
Sep 2022 – Dec 2022
Customer ExperienceSupportCommunication
Customer Experience Associate
Carousell Philippines
Feb 2020 – Feb 2021
Customer ExperienceSupportCommunication
Community Associate
Loft Coworking Space
Nov 2017 – Aug 2019
Community ManagementCustomer ServiceSupport
Service Desk Officer
Pinnacle Performance Phils.
Mar 2017 – Aug 2017
Service DeskCustomer SupportOperations
Receptionist/Admin Staff
CVCLAW Center Condo Corp.
Oct 2014 – Feb 2016
ReceptionAdministrationCustomer Service
Receptionist/Sales Executive
Jaguar Land Rover Cars Inc.
Apr 2012 – Aug 2014
ReceptionSalesCustomer Service
Property Consultant
Megaworld Corp.
Jun 2007 – Aug 2007
Property ConsultingSalesCustomer Service
Education
AMA Computer Learning Center
Associate Degree · Computer Programming
1997 – 1999
Caloocan High School
1993 – 1997
Skills
receptionistsalesproblem solvingdetail orientedcustomer serviceAdministrative SupportMicrosoft OfficeData Encoding & Typing
Languages
English (Full professional proficiency)