Cristiano Araújo

About

I am a customer-focused professional with strong experience in customer service, communication, problem-solving, and working in fast-paced environments. Throughout my career, I have developed excellent interpersonal skills and learned how to understand customer needs, handle difficult situations professionally, and find practical solutions while maintaining a positive attitude. I am reliable, adaptable, organized, and comfortable working independently or as part of a team. I learn new tools and systems quickly and take pride in providing a professional and positive customer experience. I am currently looking for a remote Customer Support or Customer Service opportunity where I can use my experience and communication skills to support customers, solve problems, and contribute to a successful team.

What I'm looking for

I’m looking for a remote Customer Support or Customer Service role where I can work with people, solve problems, and continue developing professionally. I’m open to working with international teams and communicating with customers through chat, email, or other online channels. I’m looking for a company where I can learn, contribute, and grow over time. I’m not afraid of new challenges and I’m willing to learn whatever tools or systems are needed to do the job well.

Experience

Restaurant Manager

Miiro Hotels

Aug 2025 – Jun 2026

•Managed daily restaurant operations in a busy, customer-focused environment. •Worked directly with customers and made sure they received a positive experience. •Handled customer requests, complaints, and unexpected situations in a calm and professional way. •Solved problems quickly while balancing customer needs with company standards. •Coordinated and supported a team, ensuring smooth communication and good service. •Worked under pressure while maintaining attention to detail and professionalism. •Trained and supported team members in customer service and daily operations. •Communicated with people from different backgrounds and nationalities on a daily basis.

CommunicationProblem solvingCustomer serviceTeamleadershipConflict resolution

Education

Skills

Languages