Derek Deskins

▪ Designed and launched the Enterprise Readiness Review, a RAG-scored gate between project scoping and validation phases with a weakest-link scoring rubric and escalation path, standardizing go/no-go decision-making across the enterprise PMO. ▪ Built and scaled two enterprise implementation delivery tracks from the ground up, including phase-based methodology, governance frameworks, delivery templates, and handoff playbooks adopted company-wide. ▪ Own program governance across the full implementation lifecycle, including steering committee cadence, executive reviews, RAG-scored checkpoints, escalation management, and risk mitigation across concurrent multi-location rollouts. ▪ Led end-to-end delivery of multi-venue franchise implementations and expansions across multiple concurrent enterprise accounts, aligning Sales, Solutions Engineering, Implementation, and Business Value teams around shared roadmaps and milestones.

▪ Directed global HR and Talent Acquisition programs spanning compensation, benefits, recruiting process optimization, and organizational design across 15+ markets. ▪ Developed and deployed a diversity hiring pipeline enhancement, increasing underrepresented talent engagement and improving recruiting efficiency metrics. ▪ Led job architecture and position management transformation, creating workflows, governance models, and headcount planning frameworks for global consistency. ▪ Owned gender pay equity reporting for international markets; managed data governance, compliance reviews, and cross-department collaboration with Legal and People Analytics. ▪ Launched and scaled a global employee recognition platform for 1,000+ employees; managed change enablement, user adoption, and ROI measurement. ▪ Mentored and coached junior PMs, which enhanced PMO maturity and improved program and project delivery practices.

▪ Managed end-to-end software implementation projects for Retail POS solutions, ensuring on-time, within-budget delivery for enterprise clients. ▪ Coordinated cross-functional teams (Engineering, QA, Customer Success) to deliver customer-specific requirements. ▪ Owned project financial management, including budgeting, resource forecasting, and profitability analysis. ▪ Provided executive-level dashboards and reporting to leadership and client stakeholders.

▪ Led 8-12 concurrent Agile software development projects, delivering custom eCommerce platforms that enhanced client sales and user engagement. ▪ Implemented Agile ceremonies (daily standups, sprint planning, retrospectives) and tracked metrics to improve velocity and throughput. ▪ Built capacity-based forecasting models to optimize backlog prioritization and resource allocation, resulting in more efficient project delivery.