About
Highly motivated IT professional with 4+ years of hands-on enterprise desktop support transitioning into Security Operations. Completed Advanced Executive Program in Cybersecurity with proven expertise in SOC operations, threat analysis, and incident response. Exceptional ability to analyze security logs, identify threats, and respond to incidents. Seeking SOC Level 1 Analyst position to protect enterprise assets, detect threats, and strengthen security posture.
What I'm looking for
I'm searching for an opportunity to start a career in cybersecurity where I can apply my experience in IT support, develop my security expertise, and help safeguard systems by proactively monitoring and responding to incidents.
Experience
Desktop Support Engineer
Progressive Info Vision Pvt. Ltd. (PIPL)
Jul 2023 – Present
• Monitor endpoint health, troubleshoot user account/permission issues impacting 150+ enterprise systems
• Review technical issues and attack vectors from system logs, Windows Event Viewer, and Sysmon data
• Manage Windows OS installation, configuration and security patching throughout enterprise environment
• Managing Active Directory users/groups and implementing security policies throughout the organisation
• Work with the IT infrastructure team on escalated security incidents and threat investigations
• Keep records of incidents and how they were resolved. Keep configuration records for audit compliance and security reviews.
ADVMwareCitrixVPNServer
Education
Simplilearn (Affiliated with IIT Bangalore)
2025
Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow
Master of Business Administration (M.B.A.)
2019
M.J.P. Rohilkhand University, Bareilly
Bachelor of Business Administration (B.B.A.)
2017
Skills
SplunkSIEMIncident ResponseMetasploitNmapVmwareCitrixADSystemAdminSOCCyber Security
