Virtual assistant
Port Harcourt, Nigeria
#OpenToWorkResults-driven administrative professional with 5+ years of experience supporting executives, managing virtual operations, handling high-volume data entry, and delivering exceptional customer service in fast-paced call center environments. Proven expertise in calendar management, process optimization, data accuracy, and stakeholder communication. Skilled in Microsoft 365, Google Workspace, CRM systems, and project management tools. Seeking Executive Assistant, Virtual Assistant, or Data Entry roles to drive efficiency and support business goals.
Oolu solar : Now ignite Solar
Processed high volumes of data daily with exceptional accuracy and speed. • Maintained and updated databases, spreadsheets, and filing systems. • Conducted quality checks and reconciled data discrepancies. • Supported administrative teams with additional tasks as needed.
Fabeeno Electrical and solar
Supported C-level executives by managing complex calendars, organizing high-level meetings, and preparing presentations and reports. • Handled confidential information with discretion while coordinating with internal teams and external stakeholders. • Managed data entry projects, including financial records and client databases, using Excel and CRM platforms. • Streamlined administrative processes, resulting in improved office efficiency and reduced errors.
Velox Real Estate Firm
Provided end-to-end virtual support to multiple clients, managing calendars, scheduling meetings across time zones, and handling email correspondence. • Performed data entry and database maintenance, ensuring 98%+ accuracy in large spreadsheets and CRM records. • Coordinated travel arrangements, prepared reports, and conducted research to support executive decision-making. • Automated repetitive tasks using tools like Zapier, increasing team efficiency.
Sommetvine
Handled 50–80 inbound/outbound calls daily, resolving customer inquiries, processing orders, and addressing complaints with a 95%+ customer satisfaction rate. • Utilized CRM systems to log interactions, update records, and maintain accurate customer data. • Collaborated with teams to escalate complex issues and implement process improvements that reduced average handle time by 15%. • Demonstrated strong communication and de-escalation skills in high-pressure situations.
Bachelor’s Degree · Communications
Microsoft
IAAP
