Dolly Shah

• Designed an Integrated Collaborative Platform managing centralized data storage, automating documentation and drawings for ICE project. • Led end-to-end development of key ICE modules including Interlock, QDB, IO Hardware, and IO Admin, delivering high-quality features and earning positive customer feedback. • Optimized legacy systems using . NET Core Web API, Angular, RabbitMQ, and SignalR, enhancing system performance by 50% for critical components. • Developed a POC for Visio diagram generation from JSON using Joint JS and implemented innovative solutions including Seri-log-based logging enhancements, Engine parallel processing to reduce processing time by 50%. • Recognized with the Customer Delight Award 2024 for contributions to innovation and product quality. • Mentored 3 junior developers into billable roles, acted as People Manager for 5 team members for quarterly check-ins, Priority settings and performance reviews; also Served as panelist for . NET and Angular full-stack evaluations.

• Key contributor to Civica’s ICON, a PCI Level 1 certified cash receipting and e‑payments solution, delivering core functionalities such as Payment Schedule, Drawdown, and Search logic. • Acted as Squad Lead, driving end-to-end module delivery through hosting sign‑off, resolving technical blockers, and ensuring adherence to coding standards and PR processes. • Supported production by resolving live issues, coordinating QA deployments, and ensuring smooth release cycles. • Worked on modules including WePay, EStore, Education, GDPR, and DDE, integrating payment gateways such as TNS and FCC. • Delivered scalable and cloud‑ready solutions using Azure Cosmos DB, App Services, Service Bus, Logic Apps, and Web Jobs.

• Contributed to the development and support of VUE, an insurance management application covering policy contracts, entity management, and contractor portals. • Participated in requirement gathering, design documentation, and effort estimation to ensure accurate planning and delivery. • Developed and optimized SQL Server objects including stored procedures, views, and functions to improve system performance and maintainability. • Automated daily reporting and data extract processes and monitored automation workflows for operational accuracy. • Managed monthly and ad-hoc release cycles, ensuring smooth deployments and timely delivery of enhancements. • Provided consistent support for production issues, ensuring quick resolution and minimal business impact.

• Developed and maintained web applications across fitness and healthcare domains, delivering scalable and user-centric solutions. • Built a feature-rich website for a cycling and yoga studio with capabilities for user registration, package purchases, class bookings, waitlist management, and guest reservations. • Implemented comprehensive admin modules for managing users, instructors, classes, transactions, and refunds, improving operational efficiency. • Contributed to EClaims, a hospital management system for Australia, developing modules for patient records, billing history, appointments, and reporting. • Designed and implemented SQL Server objects (stored procedures, views, functions) and automated recurring jobs for improved data processing. • Managed monthly and ad-hoc releases, provided daily production support, and ensured smooth issue resolution and deployment cycles.

Complete MCP Developer Guide: Agents, Servers & Tools

Microsoft

Azure Dev-ops CI and CD pipeline certification from Udemy

Udemy

AZ-900 Azure Fundamental Certification

Microsoft