About
Accomplished, growth-focused professional with 10+ years
of dynamic service representative across multiple
organizations. Equipped a steadfast commitment to
costumer service excellence to enhance customer
experience and maximize satisfaction.
What I'm looking for
I am seeking a role that allows me to build on my strengths in administrative support, customer service, and office coordination. I value opportunities within professional, principled environments where attention to detail, integrity, and teamwork are central. Ideally, I want to contribute to a team that is collaborative, client‑focused, and committed to excellence, while also offering room for growth and development.
Experience
Teacher
STEPPING STONES AFTERSCHOOL PROGRAM
Sep 2022 – Feb 2024
During my time with the Stepping Stones Afterschool Program, I contributed to creating a safe and engaging environment for students. My role involved supporting daily activities, assisting with homework, and encouraging positive social interaction among participants. I worked closely with staff to coordinate lessons and recreational programs, ensuring that each child had the opportunity to learn, grow, and enjoy their time after school. This experience strengthened my ability to communicate effectively, manage responsibilities in a team setting, and foster a supportive atmosphere that balanced structure with creativity.
Educational InstructionLesson PlanningChildcare Management
Administrative Assistant
JQ Motors Ltd
Nov 2021 – Mar 2026
In my role as an Administrative Assistant at JQ Motors Ltd, I was responsible for ensuring the smooth day‑to‑day operations of the office. I managed schedules, organized files, prepared documents, and handled customer and staff communication. I also supported management by coordinating meetings, maintaining accurate records, and assisting with reporting. Beyond clerical duties, I took pride in my meticulous attention to detail and reliability, which helped foster efficiency and professionalism in a fast‑paced environment.
Effective meeting support
Administrative Assistant
ST. JAMES CLUB MORGAN BAY ST. LUCIA RESORT
May 2016 – Mar 2020
As an administrative assistant at a resort, my role is the vital behind the scenes anchor that ensures seamless daily operations and exceptional guest experiences. I act as the central communication hub, bridging the gap between various departments such as front desk, housekeeping, and food and beverage to keep everyone aligned and efficient. From managing schedules, handling inquiries, and maintaining essential records to jumping in to resolve unexpected challenges, my goal is to anticipate needs and streamline processes so that the rest of the team can focus entirely on delivering outstanding hospitality to our guests.
Customer ServiceAdministrative TasksOrganizational Skills
As a cashier, I was responsible for providing efficient and friendly service to customers while accurately handling transactions. My role required strong attention to detail in processing payments, balancing cash registers, and maintaining records. Beyond the technical aspects, I focused on creating a positive customer experience by being approachable, professional, and responsive to inquiries. This position strengthened my ability to work in fast‑paced environments, manage responsibilities with precision, and uphold high standards of customer service.
Cash HandlingCustomer InteractionSales Operations
Education
Saint Lucia Council for Technical and Vocational Education and Training (SLCTVET)
CVQ in Printing and Graphic Arts in Computer Graphic Arts · Graphic Arts
THE UNIVERSITY OF GUYANA
Diploma in Crime and Criminology · Criminology
2022 – 2024
ST. JOSEPH CONVENT
High School Diploma
2014 – 2016
JC CHANDERINGH SECONDARY SCHOOL
High School Diploma
2013 – 2014
Certifications
Home Management
JC CHANDERINGH SECONDARY SCHOOL
Social Studies
JC CHANDERINGH SECONDARY SCHOOL
Integrated Science
JC CHANDERINGH SECONDARY SCHOOL
EDPM
JC CHANDERINGH SECONDARY SCHOOL
Principles of Business
JC CHANDERINGH SECONDARY SCHOOL
Office Administration
JC CHANDERINGH SECONDARY SCHOOL
Mathematics
JC CHANDERINGH SECONDARY SCHOOL
English B
JC CHANDERINGH SECONDARY SCHOOL
English A
JC CHANDERINGH SECONDARY SCHOOL
Languages
English (Native or bilingual proficiency)