Earlyne  Grant

Earlyne Grant

Administrative & Customer Service Professional – Skilled in office coordination, client support, and efficiency improvement.

Castries , Saint Lucia

#OpenToWork

About

Accomplished, growth-focused professional with 10+ years of dynamic service representative across multiple organizations. Equipped a steadfast commitment to costumer service excellence to enhance customer experience and maximize satisfaction.

What I'm looking for

I am seeking a role that allows me to build on my strengths in administrative support, customer service, and office coordination. I value opportunities within professional, principled environments where attention to detail, integrity, and teamwork are central. Ideally, I want to contribute to a team that is collaborative, client‑focused, and committed to excellence, while also offering room for growth and development.

Experience

Teacher

STEPPING STONES AFTERSCHOOL PROGRAM

Sep 2022 – Feb 2024

During my time with the Stepping Stones Afterschool Program, I contributed to creating a safe and engaging environment for students. My role involved supporting daily activities, assisting with homework, and encouraging positive social interaction among participants. I worked closely with staff to coordinate lessons and recreational programs, ensuring that each child had the opportunity to learn, grow, and enjoy their time after school. This experience strengthened my ability to communicate effectively, manage responsibilities in a team setting, and foster a supportive atmosphere that balanced structure with creativity.

Educational InstructionLesson PlanningChildcare Management
JQ Motors Ltd

Administrative Assistant

JQ Motors Ltd

Nov 2021 – Mar 2026

In my role as an Administrative Assistant at JQ Motors Ltd, I was responsible for ensuring the smooth day‑to‑day operations of the office. I managed schedules, organized files, prepared documents, and handled customer and staff communication. I also supported management by coordinating meetings, maintaining accurate records, and assisting with reporting. Beyond clerical duties, I took pride in my meticulous attention to detail and reliability, which helped foster efficiency and professionalism in a fast‑paced environment.

Effective meeting support
ST. JAMES CLUB MORGAN BAY ST. LUCIA RESORT

Administrative Assistant

ST. JAMES CLUB MORGAN BAY ST. LUCIA RESORT

May 2016 – Mar 2020

As an administrative assistant at a resort, my role is the vital behind the scenes anchor that ensures seamless daily operations and exceptional guest experiences. I act as the central communication hub, bridging the gap between various departments such as front desk, housekeeping, and food and beverage to keep everyone aligned and efficient. From managing schedules, handling inquiries, and maintaining essential records to jumping in to resolve unexpected challenges, my goal is to anticipate needs and streamline processes so that the rest of the team can focus entirely on delivering outstanding hospitality to our guests.

Customer ServiceAdministrative TasksOrganizational Skills
Super Serv

Accountant

Super Serv

Aug 2015 – May 2016

As a cashier, I was responsible for providing efficient and friendly service to customers while accurately handling transactions. My role required strong attention to detail in processing payments, balancing cash registers, and maintaining records. Beyond the technical aspects, I focused on creating a positive customer experience by being approachable, professional, and responsive to inquiries. This position strengthened my ability to work in fast‑paced environments, manage responsibilities with precision, and uphold high standards of customer service.

Cash HandlingCustomer InteractionSales Operations

Education

Saint Lucia Council for Technical and Vocational Education and Training (SLCTVET)

CVQ in Printing and Graphic Arts in Computer Graphic Arts · Graphic Arts

THE UNIVERSITY OF GUYANA

THE UNIVERSITY OF GUYANA

Diploma in Crime and Criminology · Criminology

2022 – 2024
ST. JOSEPH CONVENT

ST. JOSEPH CONVENT

High School Diploma

2014 – 2016

JC CHANDERINGH SECONDARY SCHOOL

High School Diploma

2013 – 2014

Certifications

Home Management

JC CHANDERINGH SECONDARY SCHOOL

Social Studies

JC CHANDERINGH SECONDARY SCHOOL

Integrated Science

JC CHANDERINGH SECONDARY SCHOOL

EDPM

JC CHANDERINGH SECONDARY SCHOOL

Principles of Business

JC CHANDERINGH SECONDARY SCHOOL

Office Administration

JC CHANDERINGH SECONDARY SCHOOL

Mathematics

JC CHANDERINGH SECONDARY SCHOOL

English B

JC CHANDERINGH SECONDARY SCHOOL

English A

JC CHANDERINGH SECONDARY SCHOOL

Languages

English (Native or bilingual proficiency)