About
Customer Support and Virtual Assistant with a passion for helping businesses and their customers. Based in Nigeria GMT+1 with reliable internet and excellent English.
Experience in customer communication, problem-solving, email management, data entry, and admin support. Skilled with CRM, Google Workspace, and delivering excellent service.
I’m looking for a remote role where I can support your team, keep customers happy, and help operations run smoothly. Organized, reliable, and eager to grow.
What I'm looking for
I’m looking for a remote Customer Support Representative role in a fast-paced team. I have experience handling customer inquiries, resolving issues, and maintaining high satisfaction. I’m fluent in English, have reliable internet in GMT+1, and am skilled with CRM tools, email, and chat support. Open to full-time or contract roles with teams that value empathy, problem-solving, and excellent service.
Experience
Key Business Distributor Lead
BATOYIN STORE | WAMCO Nigeria Plc - South West Region
May 2021 – Present
- Lead a team managing a multi-million naira portfolio as a Key Business Distributor for WAMCO in the South West Region.
- Deploy strategic leadership and effective people management to achieve sales targets and mitigate operational risks.
- Ensure operational excellence through inventory management, customer relationship management, and market analysis.
- Maintain high levels of customer retention and acquisition through needs assessment and solution-based selling.
Inventory ManagementMarket Analysis
Class Teacher
Midland International School, Ohiya, Abia State
Oct 2019 – Jun 2020
- Delivered lessons, managed classroom operations, and maintained student records.
- Coordinated communication between parents, students, and school management.
- Developed organizational and administrative skills in a structured educational environment.
Classroom ManagementCommunicationOrganizational Skills
Education
Olabisi Onabanjo University, Ago-Iwoye, Ogun State
Bachelor of Science · Political Science
2018
Abudoro Community High School, Ibadan, Oyo State
2013
Ebenezer's Anglican School, Arún-Olorunda Abaa, Ibadan, Oyo State
2008
Certifications
The Administrative Staff College of Nigeria (ASCON)
The Administrative Staff College of Nigeria (ASCON)
2025 – No expiry
National Youth Service Corps (NYSC)
National Youth Service Corps
2019 – No expiry
Skills
CRMProblem SolvingCommunicationData EntryGoogle WorkspaceIntercomZendeskChat SupportEmail SupportCustomer support
Languages
English (Full professional proficiency)French (Limited working proficiency)
