Festus Kilee

Duties: Web Applications Systems Development (Hareri E- commerce System, SSL Store E-commerce System, POS Systems, ERP Systems) for both SaaS and Standalone customized systems, IT Research, Systems Automation and Artificial Intelligence, managing day to day system diagnostics to ensure a properly functional web platform, perform Search Engine Optimization (S.E.O) to enhance SERP optimization.

Duties: Managing day to day system diagnostics to ensure a properly functional e-commerce platform, perform Search Engine Optimization (S.E.O) to enhance SERP optimization for the company’s WooCommerce application. Keywords Ranking and backlinks optimization. Web application redesign and security optimization. Improving on google rankings and social media presence of the company’s products. Statistical data analysis and digital marketing strategy development and data reports. WordPress, Elementor, ODOO ERP system.

Duties: Digital marketing and market research consultancy services for various businesses in the fields of Hospitality & Tourism, Marketing, IT support services such as in digital marketing, web application & systems development and installation, statistical analysis, report writing, research documentation (conclusion and recommendations for Implementation).

Duties Setting and Calibration of Speed Governors, Car tracking and speed governor maintenance, contacting clients and scheduling for maintenance, updating systems information, deriving system reports.

Duties Addressing customer queries online and handling all inbound calls, making follow up calls on unresolved problems and forwarding such issues to the technical team, handling and updating CRM systems.

Duties: Foreseen and Consulting in the Hotel reopening process, refurbishment and facelift project, Policy making in Daily Hotel Operations, marketing of the hotel establishment and its products, contacting guests and handling guest complains, Cost cutting through accounts and budget control.

Duties: Control of internal and external calls within the hotel, handling wake up calls and relaying of guest complains for immediate action.

Duties: Management of the hotel restaurants and club, organizing of events and part of the organizing committee, Arranging and preparing for conference.