About
Business Development Manager with 11+ years driving revenue through partner acquisition, channel development, and market expansion across telco, e-commerce, and SME ecosystems. Track record of identifying, pitching, and closing strategic partnerships that open new revenue channels — including a 1,600% territory expansion and RM9.2 million in partner-driven revenue in two years.
Skilled at building partner pipelines from scratch, negotiating commercial terms, and turning agreements into sustained, measurable growth.
What I'm looking for
Business Development Manager, Strategic Partnership & Acquisition, Event Management & Activation.
Experience
Business Development Manager
Feb 2024 – Present
• Own strategic partnership acquisition for Astro's TV and Fibre distribution ecosystem, identifying and onboarding new retail and corporate partners across Malaysia.
• Closed and launched strategic partnerships with major retail and corporate partners, including Courts Malaysia and TBC Electric, expanding Astro's distribution footprint.
• Recruited 21 new distribution partners within 12 months, with 80% sustaining performance and meeting activation targets — validating a partner-vetting approach built into Astro's acquisition framework.
• Drove that retention by personally training partner staff on product knowledge and sales/marketing execution, and coaching partner owners on content creation, Facebook Ads, and Google Ads to grow their own customer acquisition.
• Designed the partner acquisition and growth framework used to evaluate, prioritize, and onboard new partners, improving overall partner productivity.
• Deliver partnership performance and market insight reporting directly to senior management.
Strategic PartnershipsFacebook AdsGoogle Ads
Astro Malaysia
Customer Success Manager
Aug 2023 – Jan 2024
• Sourced and closed a strategic collaboration between Kakitangan.com and MARA Malaysia, opening a new enterprise/SME acquisition channel.
• Strengthened SME ecosystem partnerships and led HRIS onboarding for enterprise clients.
• Trained enterprise client teams on the HRIS system itself, hands-on platform walkthroughs and workflow setup to drive adoption and reduce onboarding drop-off.
• Provided business consultation and process-improvement support to partner organizations.
HRISBusiness Consultation
Kakitangan.com
Business Development Manager
Feb 2019 – Jun 2023
• Built and closed a partner/merchant acquisition pipeline that expanded Negeri Sembilan coverage from 1 to 17 operational areas (1,600% growth).
• Generated RM4.83 million (2021) and RM4.39 million (2022) in revenue — RM9.2 million total — through new partner acquisition and account growth.
• Sourced and closed government and SME partnerships, including a strategic collaboration with MARA Negeri Sembilan.
• Recognized as Top 5 Business Development Manager, APAC, and received the Best Area Development Strategy and Panda Excellence Top Performer awards.
Partner AcquisitionRevenue GenerationGovernment Partnerships
Foodpanda Malaysia
Senior Development Executive
Jan 2017 – Dec 2019
• Led community and government partnership programs, including the “AKU NEGARAKU” project and coordination for Perhimpunan Agong UMNO (2017–2019).
• Managed large-scale event logistics and cross-agency collaboration; received the Excellence in Event Management award.
Event ManagementGovernment PartnershipsLogistics
Yayasan Persahabatan Malaysia (PERMAI)
Senior Exhibition Executive
Jan 2015 – Dec 2017
• Delivered end-to-end exhibition and corporate event operations, including the 12-state Islamic Lifestyle Festival Project and the LAWALAH e-commerce platform launch.
• Managed logistics, operational planning, and marketing campaign support for client engagements.
Event OperationsLogisticsMarketing Campaigns
ICS Integrated Sdn Bhd
Education
University Malaysia Perlis
Bachelor of Business · Engineering Entrepreneurship
2012 – 2015
Kolej Matrikulasi Negeri Sembilan
Accounting
2011 – 2012
Skills
DIGITAL MARKETINGTERRITORY EXPANSIONPARTNER ACQUISITONB2B CHANNEL DEVELOPMENTSALES ACTIVATIONEVENT MANAGEMENTDeal Structuring & NegotiSourcing & AcquisitionCRMStrategic Partnerships
Languages
Bahasa Melayu (Native or bilingual proficiency)English (Professional working proficiency)Indonesian (Professional working proficiency)