Site Reliability Operations Technician
Kaizen Gaming
Analista de TI | Infraestrutura | Linux | Python | Active Directory | LPIC-1
Brazil, Brazil
In my role as an IT Analyst, I perform activities that frequently put my problem-solving skills, proactivity, and empathy to the test — both in understanding the issues presented to me and in connecting with employees from various departments to find the best solutions. I am also constantly driven to seek ways to automate routine tasks, reducing the chances of error and increasing productivity. My main responsibilities and experiences consist of Windows and Linux systems' administration, identity access and management Active Directory and Free IPA, network administration and security with pfSense, as well as the configuration, administration, and maintenance of servers and infrastructure equipment such as Cisco, Huawei, and TP-Link switches. As a student of Systems Analysis and Development, I strive to develop projects in Python and Shell Script to help create tools that directly impact my daily activities by automating repetitive tasks. With a previous degree in Languages and a master’s focused on Brazilian Sign Language (Libras) and inclusive education, I have developed skills such as communication, leadership, and planning. Being a teacher required me to adapt to different audiences, be assertive, and constantly reassess the strategies I employed, skills that greatly improve my day-to-day on the IT field.
Kaizen Gaming
- Administration and maintenance of Windows and Linux servers and their services; - Configuration, documentation, and management of corporate networks; - Monitoring of systems and services using Zabbix and Grafana; - Level 2 and 3 technical support for hardware and software incidents; - Creation and management of user accounts, permissions, and LDAP-based authentication - Development of security policies (GPOs) tailored to each department’s needs; - Development and integration of internal systems; - Automation of routines using shell script, including backup tasks and log management; - Documentation of processes, technical procedures, and internal IT policies
Leste Telecom
- Website development using HTML, CSS, and JavaScript; - API development using Node.js and Express; - Implementation of business logic in the developed solutions; - Documentation of the developed software to facilitate maintenance.
IN Junior
Colégio Pedro II
Centro Educacional Lopes Videira
Associate`s Degree · System analysis and development
Engenharia de software
Master`s Degree · Linguistics
Omada
Unknown
LPIC