About
Dedicated Operations Manager and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.
What I'm looking for
Supply Chain management, Order management executive, Procurement Executive
Experience
Operations Associate Manager
Bird Vision
Sep 2013 – Mar 2014
Developed and integrated payment processing features onto eCommerce websites.
• Handled customer concerns and escalated major issues to supervisor.
• Reconciled Purchase Orders (POs) to produce accurate inventory reports.
• Inspected outgoing shipments for conformance with customers' specifications, flagging incorrect packages for corrective action.
• Managed input of procurement transactions on rolling work plan.
• Handled and directed enquiries from key project stakeholders and clients.
• Developed procurement and contract policy with exceptional planning and analysis.
• Solely managed a large daily administrative workload, prioritising and delegating work effectively.
• Managed ongoing contract variations, expirations and updates, ensuring all contracts were efficiently and accurately logged.
• Evaluated supplier quotations and conducted comparisons to leverage and deliver on budgets.
• Delivered quality service with friendly and professional demeanour.
Payment processingProcurementContract management
Senior Procurement Executive
Flipkart India
Apr 2011 – Aug 2012
Developed procurement and contract policy with exceptional planning and analysis.
• Solely managed a large daily administrative workload, prioritising and delegating work effectively.
• Managed ongoing contract variations, expirations and updates, ensuring all contracts were efficiently and accurately logged.
• Evaluated supplier quotations and conducted comparisons to leverage and deliver on budgets.
• Delivered quality service with friendly and professional demeanour.
ProcurementContract managementSupplier evaluation
Assistant Store Manager
Reliance Big Flix Pvt Ltd.
Apr 2010 – Mar 2011
Scheduled store shifts using retail scheduling software.
• Prepared sales reports and reconciled accounts with strong finance management skills.
• Addressed customer issues to guarantee swift and successful resolution.
• Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties.
Retail schedulingSales reportingFinance management
Education
IBMR, Bangalore
Master of Business Administration · Operations
2009
IITM, Gwalior, MP
Bachelor of Science · Instrumentation & Control
2006
Skills
Applicant trackingContract managementDeadline managementCommunication skillsProcedure developmentProcess improvementSystems implementation
Languages
Marathi (Native or bilingual proficiency)English (Full professional proficiency)Hindi (Professional working proficiency)