About
Cloud and Microsoft 365 engineer with 3+ years of experience across Azure infrastructure, Microsoft 365 administration, identity and access management, endpoint management, and cloud security operations within fast-paced MSP environments.
Currently support 15+ client tenants spanning 6,000+ endpoints and servers, delivering Azure and M365 administration, security-alert triage, and infrastructure support while sustaining a 99% SLA.
Strong in Azure networking and governance, Conditional Access, endpoint management, and day-to-day security operations across leading SIEM and EDR platforms.
Microsoft Certified across Azure and Microsoft 365 (AZ-900, AI-900, MS-900, MS-102, MD-102).
Seeking a Cloud Engineer, Cloud Administrator, or MSP engineering role.
What I'm looking for
Cloud Engineer / Cloud Administrator (Azure & M365) in an MSP or cloud/security-operations team. I operate and secure live cloud environments — Azure infrastructure & networking, M365 administration, identity & access (Entra ID, Conditional Access), endpoint management, backup/DR, and security-alert triage across 15+ tenants and 6,000+ endpoints at 99% SLA. Seeking greater ownership of cloud operations. Open to Mumbai/hybrid • 90-day notice.
Experience
Outsourced IT Technical Consultant
Sep 2025 – Present
Administer Microsoft 365 and Azure environments across 15+ client tenants spanning 6,000+ endpoints and servers, delivering cloud administration, identity management, and infrastructure support.
Triage and investigate ~500 security alerts per month across Microsoft Sentinel, Adlumin, SentinelOne, Proofpoint, INKY, ThreatLocker, Cisco Duo, and SaaS Alerts.
Contain compromised accounts, reset MFA, and enrich alerts with sign-in and IP intelligence; tune false positives, release legitimately quarantined mail, and escalate confirmed threats to senior analysts.
Resolve ~500 priority tickets per month in ConnectWise against a 4-hour SLA, sustaining 99% SLA attainment within a team handling 6,000+ monthly tickets.
Procure and manage Microsoft licenses through the Microsoft Partner Portal, handling license assignment and allocation across client tenants.
Configure and manage Conditional Access, Identity Protection, and access governance aligned to security best practices.
Manage endpoints via Microsoft Intune, Addigy, and N-able N-central — onboarding, compliance policies, patch deployment, and security baselines across Windows and macOS estates.
Administer backup and recovery operations using Datto and Cove Data Protection to ensure data protection and business continuity.
Provide client-side network support including firewall, DNS, VPN, and switch troubleshooting.
Use PowerShell to streamline routine Microsoft 365 and Azure administration and reporting tasks.
Microsoft 365Microsoft SentinelPowerShell
EisnerAmper
Associate Cloud Engineer
May 2023 – Aug 2025
Designed, deployed, and managed Azure infrastructure across networking, security, governance, and automation within an MSP support model.
Configured Azure networking — Load Balancer, Application Gateway, Traffic Manager, Front Door, and CDN — for scalable, high-availability application delivery.
Implemented network security using NSGs, ASGs, Private Endpoints, and Service Endpoints across multi-tier environments.
Established hybrid connectivity via VPN Gateways (Point-to-Site and Site-to-Site) and ExpressRoute between on-premises and Azure.
Deployed Azure compute and PaaS services including Web Apps, Azure Functions, and Virtual Machine Scale Sets (VMSS).
Automated VM/VMSS start-stop schedules, patch management, and recurring workflows using Azure Automation Runbooks, reducing manual operational overhead.
Enforced governance using Azure Policies, Blueprints, and Conditional Access across multiple subscriptions.
Handled patching, infrastructure support, and client ticket resolution through the Zoho ticketing portal as part of the MSP team.
Configured Recovery Services Vault and Azure Backup for disaster-recovery readiness; monitored VMs and PaaS services with Site24x7.
Migrated on-premises data and email environments to SharePoint Online with Role-Based Access Control (RBAC).
Azure Automation RunbooksAzure PoliciesVPN Gateway
Cloud9 Infosystems
Computer Science & IT Teacher
Dec 2020 – Apr 2023
Taught Computer Science and Information Technology to 3,000+ secondary and higher-secondary students under the Maharashtra State Board curriculum, building strong technical communication and instructional skills.
Computer ScienceInformation TechnologyTechnical Communication
Phoenix ELS
Education
Vidyavardhini's College of Engineering and Technology, University of Mumbai
Bachelor of Engineering · Instrumentation Engineering
2019
Certifications
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
Microsoft
Jul 2026 – No expiry
Microsoft 365 Administrator (MS-102)
Microsoft
May 2026 – No expiry
Microsoft 365 Certified: Fundamentals (MS-900)
Microsoft
Nov 2024 – No expiry
Microsoft Certified: Azure AI Fundamentals (AI-900)
Microsoft
Mar 2024 – No expiry
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft
Oct 2023 – No expiry
SentinelOne Certified
SentinelOne
Kaseya Datto Certified
Kaseya
EisnerAI Level 1 Certified
EisnerAI
Skills
ConnectWiseAzure Front DoorTraffic ManagerApplication GatewayAzure Load BalancerASGNSGAzure BlueprintsAzure PoliciesAzure Automation RunbooksRecovery Services VaultAzure BackupAzure StorageAzure FunctionsWeb AppsVM Scale SetsVirtual MachinesGoogle WorkspaceMicrosoft 365Microsoft Azure
