Operations Technician Apprenticeship Level 3 Investment
SEI Investments Company
• Performed daily cash, stock, and transit reconciliations across 8 client portfolios, supporting accurate books and records. • Reprioritised tasks during system outages to maintain reporting deadlines. • Prepared reconciliation reports highlighting breaks between internal and external records. • Completed daily MI reports summarising stock position breaks for manager review. • Monitored daily cash movements and upcoming payments, flagging delays to prevent settlement failures. • Processed mutual fund payments through banking platforms and maintained audit-ready records. • Supported AML checks and updated monthly interest rates to ensure accurate client money calculations. • Assisted with client money segregation in line with regulatory compliance requirements. • Coordinated with counterparties to complete timely settlement of securities and cash transfers. • Verified trade details of pre-settlement to reduce the risk of mismatches. • Helped resolve failed or unmatched trades to maintain smooth settlement operations. • Checked platform positions against custodian records to support accurate settlement processing. • Managed 18+ transfer cases daily, updating progress and entering instructions to meet SLAs. • Chased counterparties to resolve delays and ensure documentation was processed promptly. • Logged and dispatched client share certificates, maintaining full audit trails. • Checked for new transfer requests multiple times daily and updated cases immediately to support timely completion.
