Administrative assistant and communication specialist
Yaoundé, Cameroon
#OpenToWorkDetail oriented and fast learning administrative assistant with strong communication and organizational skills. Experience in customer interaction, document handling and handling tasks with accuracy. Familiar with google workspace, zoom and email management. Interested in remote customer support and administrative positions.
Virtual assistant, help desk support role, customer support, customer service representative, customer support agent, customer support staff
Ladybird Group of Schools
• Data collection, entry and management. Customer support, communication and media publicity. I have a mastery of trello, google workspace, WhatsApp business, hubspot, slackbot, zoom , Facebook, tiktok, LinkedIn and telegram.
Council of Protestant Churches in Cameroon / Protestant Voice Radio
• Built and maintained trusted relationships with external stakeholders and the 12 denominations that make up the company. • Planned communication and outreach strategies internally and externally. • Provided logistics and operational support for business development initiatives such as the "Empower the rural woman project". • Facilitated knowledge-building and information management activities. • Supported training workshops for 100 community radio journalists. • Covered Protestant religious events and produced multimedia content for the Protestant Voice Radio. • Organized empowerment workshops for young vulnerable women in rural communities.
South West Development Authority (SOWEDA)
• Supported development, preparation, and implementation of projects at SOWEDA. • Assisted drafting project reports and communication to stakeholders. • Produced communication materials for projects and engagement. • Supported establishing media relations and partnerships. • Assisted preparation of professional communications including memos and speeches.
Buea Rural Council
• Supported formulation of community development plans. • Assisted in surveys, research, and data analysis for demographics and economic conditions. • Supported land-use administration including agricultural, commercial, and residential land. • Assisted organizing trade fairs and markets to promote commerce. • Responded to inquiries, processed payments, resolved issues, and connected residents to services.
South West development Authority
• Coordinated office activities and communicated with 50 customers daily to ensure workflow efficiency • Organised shelves and product displays ensuring efficient workflow and stock accuracy. • Managed scheduling, calendar functions, responded to enquiries and provided clean solutions • Developed and maintained filing systems to ensure document accessibility • Assisted in preparing reports and documents for stakeholder meetings • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations
Council of Protestant Churches in Cameroon
• Developed and implemented communication strategies to enhance community engagement • Coordinated events and workshops to foster collaboration among 12 member churches • Crafted content for newsletters, local media and press releases to promote initiatives • Managed relationships with local media to ensure accurate representation of activities • Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders • Assisted in training 100 youth volunteers on effective communication techniques and outreach methods
Master’s Degree · International Relations
Bachelor’s Degree · Law
