About
Experienced Virtual Assistant, SDR, Customer Service Rep and B2B & B2C Sales Specialist with over 5 years of experience in SaaS, Marketing, Lead generation, Negotiation & Persuasion, with a proven track record of closing deals, securing high-value leads, and optimizing CRM workflows. Successfully increased lead conversion rates by 30% and consistently exceeded appointment-setting targets. Adept at cold calling, objection handling, and virtual office management.
Passionate about helping businesses grow through strategic sales and customer engagement.
What I'm looking for
I’m looking for a team/Startup that is hungry for growth, needs efficiency and will help me grow
Experience
Virtual Assistant
LEAD BREW, CANADA
Jan 2025 – Mar 2026
● Inbound and Outbound calls with companies in United States and Canada , offering our digital marketing services.
● Forwarded and replied emails for the company sales
● Assisted in various services including scheduling appointments, calendar organization and flight booking.
● Qualified leads and scheduled appointments for various companies in various industries.
● Skip traced and generated contact information for various companies.
● Achieved a 30% increase in booked appointments, securing an average of 3 qualified leads daily through strategic cold calling and CRM optimization.
Cold CallingCRMDigital Marketing
Appointment Setter (B2B Roofing Campaign)
GET QURIs, USA
Oct 2024 – Mar 2025
● Conducted outbound cold calls to business owners in multiple states, offering free roof inspections.
● Qualified leads and scheduled appointments for roofing specialists.
● Achieved a 30% increase in booked appointments, securing an average of 4-5 qualified leads daily through strategic cold calling and CRM optimization.
Cold CallingLead GenerationCRM
Customer Service representative(Debt Consolidation & Loans)
First Horizon Funding , USA
Jul 2024 – Sep 2024
● Received inbound calls and helped clients to clarify complaints and concerns
● Identified and qualified leads, delivering compelling sales pitches.
● Consistently closed high-value deals, exceeding sales quotas by 20% by and contributing to a 25% revenue growth within the first quarter..
Customer ServiceLead GenerationSales
Virtual Assistant (Event Campaign)
Owners Share Services Solutions, USA
Sep 2024 – Sep 2024
● Designed social media ads and managed CRM records.
● Cold-called time-share owners to promote an event, securing attendance.
● Provided event support, follow-ups, and customer assistance.
Social Media ManagementCRMCold Calling
Real Estate Cold Caller
Top Value Home Buyers LLC, Arizona. USA
Dec 2023 – Jul 2024
● Contacted property owners to generate real estate leads and update CRM records.
● Handled objections, ensured compliance, and maintained customer relationships.
Cold CallingCRMLead Generation
Real Estate Cold Caller
Teletarget, Egypt
Mar 2022 – Oct 2023
● Cold-called property owners to sell real estate services.
● Promoted company offerings, built client relationships, and exceeded sales targets.
● Led a team of 8 agents, including quality assurance oversight.
Cold CallingSalesTeam Leadership
Education
UNIVERSITY OF NIGERIA, NSUKKA
B.Sc.
Certifications
Professional Voice & Confidence
University of London
WordPress Blog Creation
Coursera
Introduction to Negotiation
Yale University
Digital Marketing & E-commerce
Google Africa
Skills
B2CB2BAdministrative SupportVirtual AssistanceSocial Media ManagementDigital MarketingCustomer ServiceNegotiationAppointment SettingLead GenerationCRMCold CallingSales
Languages
English (Native or bilingual proficiency)Spanish (Elementary proficiency)Igbo (Professional working proficiency)
