High-performance operations and support professional
Fountain Valley, CA, United States
#OpenToWorkI am a high-performance operations and support professional with experience spanning security, logistics, customer-facing environments, and fast-paced multi-agency coordination. Most recently, I worked in private security at Allied Universal supporting event operations and leadership, building on over a decade of experience since 2014. My work involves managing schedules, communication, documentation, and workflows to enable leaders to focus on high-impact decisions. I have operated with tools and skills in logistics coordination, export documentation, conflict de-escalation, and customer service. I have supported leadership in environments requiring speed, precision, and calm execution, using skills in operational flow management, compliance, and real-time problem-solving.
Uber/Lyft (Multi-Platform)
• Completed 10,000+ trips with 4.9H+ satisfaction while managing routes, communication, and customer issues independently • Demonstrated punctuality, reliability, and real-time problem-solving • Maintained organization and safety during peak-volume shifts
Allied Universal (Chase Center)
• Managed high-traffic access control and ensured operational flow during events • Supported leadership by enforcing protocols, coordinating responses, and communicating issues in real time • Maintained calm, structured decision-making in high-pressure environments • Collaborated across departments to keep operations running smoothly
ZenCompound LLC (Vanity & Temple Nightclub)
• Oversaw guest entry, conflict de-escalation, and safety compliance in fast-paced nightlife venues • Communicated directly with management to escalate, resolve, and prevent operational issues • Managed crowd flow, coordinated with staff, and ensured policy execution • Demonstrated consistency, reliability, and leadership awareness during peak hours
Kuehne + Nagel (SFO/Brisbane)
• Coordinated logistics, export documentation, and communication between clients, carriers, and internal teams • Organized high-volume information flows and prepared time-sensitive paperwork • Ensured accuracy, compliance, and on-time delivery under strict deadlines • Summarized updates and resolved issues quickly to support leadership decisions
RIF.SF (High-End Consignment)
• Managed daily store operations, inventory, high-end clientele, and opening/closing procedures • Provided professional communication and problem-solving in a high-value environment • Ensured exceptional service, accuracy, and operational consistency
Google Shopping Express
• Trained new hires and supported leadership with daily operations and inventory controls • Managed scheduling, task assignments, and customer communication • Maintained structure, organization, and smooth workflow during rapid order cycles
Computer Software Development
