About
I am a Client Experience Manager with over 10 years of experience driving customer satisfaction and operational efficiency. Most recently, I have owned and operated Jeannie B's Mobile Salon since 2013, where I have applied my expertise in customer service, management, and project management.
My work involves implementing innovative merchandising strategies and targeted customer engagement initiatives that have boosted sales and elevated client satisfaction. I use skills in merchandising, project management, and customer service to improve team productivity and overall business performance.
What I'm looking for
Customer Service Remote Jobs
Experience
Spearheaded day-to-day operations of the salon, ensuring seamless service delivery and organizational effectiveness.
Implemented innovative merchandising strategies that enhanced product visibility and boosted sales.
Elevated client satisfaction and overall business performance through targeted customer engagement initiatives.
Demonstrated expertise in customer service, management, and project management, leading to improved team productivity.
MerchandisingProject ManagementCustomer Service
Jeannie B's Mobile Salon
Education
grand rapids Community College
Associate Degree · fashion merchandising
2005 – 2007
Skills
Client ServicePRMediaBrandingAestheticsTime ManagementClient SuccessOrganizational SkillsEmotional IntelligenceCommunicationSocial Media StrategyUpsellingMarketingAttention to DetailCreative Problem SolvingProduct KnowledgeProject ManagementManagementCustomer ServiceMerchandising
