Jennifer Kerr

Jennifer Kerr

Operations and People-focused professional

Newville, United States

About

Operations and People-focused professional with extensive experience managing business administration, employee processes, and internal workflows. Known for creating structure in fast-paced environments, improving efficiency, and supporting teams through clear communication and problem-solving. Seeking a remote, part-time opportunity to contribute to operations, coordination, or executive support while continuing to grow in a flexible environment.

What I'm looking for

I’m looking for a remote role where I can support operations, coordination, or administrative functions in a way that helps a team run smoothly day to day. I enjoy bringing structure to processes, improving workflows, and being someone others can rely on to keep things organized and moving forward. Ideally, I’m looking for a part-time or flexible opportunity where I can contribute my experience while continuing to grow in a supportive environment.

Experience

Illuminated Integration LLC

Director of Business Administration / HR Administrator

Illuminated Integration LLC

2021 – Present

● Oversee daily business operations, including administrative processes and employee support ● Manage onboarding, documentation, and internal workflows to ensure organization and compliance ● Develop and maintain company policies and procedures ● Handle accounts payable/receivable, purchase orders, and financial tracking ● Serve as a central point of communication between leadership and staff ● Identify inefficiencies and implement improvements to streamline operations

Operations ManagementProcess ImprovementWorkflow Organization
CR’s Motor Car Co.

Car Sales & Office Manager

CR’s Motor Car Co.

2014 – 2020

● Managed dealership operations, documentation, and compliance requirements ● Supported full sales cycle from customer interaction through final processing

Operations ManagementTeam CoordinationProcess Improvement

Office Manager / Insurance Operations Liaison

Alpha Benefits Group

2005 – 2014

● Managed office operations and supported staff in a high-volume environment ● Prepared proposals, processed documentation, and coordinated client communication --- 1 of 2 --- ● Trained staff on procedures and supported internal workflows ● Oversaw scheduling, projects, and office resource management

Project CoordinationInternal CommunicationAdministrative Support
Giant Foods LLC

New Store Project Coordinator

Giant Foods LLC

2001 – 2004

● Coordinated vendor communication and purchasing for new store builds ● Managed equipment orders and tracked project timelines ● Created spreadsheets to support vendor comparisons and decisions

Project CoordinationWorkflow OrganizationData Entry

Education

Carlisle High School

Carlisle High School

High School Diploma

Certifications

Notary Public

State of Pennsylvania

Skills

JetbuiltMiterData EntryZohoQuickBooksMicrosoft OfficeGoogle WorkspaceTeam CoordinationAdministrative SupportWorkflow OrganizationInternal CommunicationProject CoordinationEmployee OnboardingProcess ImprovementOperations Management

Languages

English (Native or bilingual proficiency)