Jerreemar Ramos

Jerreemar Ramos

Administrative Assistant

VIRGINIA BEACH, United States

#OpenToWork

About

Results-oriented Operations Coordinator with over 13 years of experience specializing in hospital operations and high-level administrative support. Proven track record of managing complex, high-volume calendars for several Directors and Vice Presidents, ensuring seamless scheduling and inter-departmental alignment. Expert in streamlining workflows through innovative database management and meticulous procedural compliance to boost organizational efficiency. A collaborative leader and creative problem solver skilled in conflict resolution, budget oversight, and strategic event planning for large-scale initiatives.

Experience

Various Companies

SPAH Auxiliary Board Member

Various Companies

Present

• SPAH Publicity/Website Administrator SPAH Auxiliary Golf Tournament Director • Executive Stakeholder Liaison: Act as the primary point of contact for high-level participants, corporate sponsors, and organizational stakeholders, managing communication and coordination from initial planning through event execution. • Strategic Project Planning: Developed and executed comprehensive event plans with detailed timelines and milestones, establishing clear financial and logistical objectives. • Committee Leadership & Governance: Lead a multi-functional planning committee by delegating critical tasks, facilitating meetings, and ensuring all members meet performance milestones. • Financial & Budgetary Oversight: Created and managed the event budget to meet rigorous financial targets and maximize charitable proceeds. • Logistical Coordination: Liaised with venue management to secure facilities, synchronize tee times, and manage all food, beverage, and hospitality requirements. • Sponsorship & Relationship Management: Directed sponsor recruitment efforts and ensured the fulfillment of all contractual obligations to maintain long-term donor relationships. • Personnel Management: Recruited, trained, and scheduled volunteer teams, providing direct oversight to ensure efficient event-day support. • Operational Execution: Supervised "day-of" logistics, including on-site setup, registration, and staff direction, while proactively resolving issues to maintain a seamless event flow. • Reporting & Post-Event Analysis: Managed clean-up operations and generated comprehensive performance reports for stakeholders to inform future strategic planning.

Event ManagementProject PlanningStakeholder Liaison
Sentara Princess Anne Hospital

OPERATIONS COORDINATOR

Sentara Princess Anne Hospital

Present

Executive & Leadership Support • Multi-Calendar Management: Expert in coordinating complex, high-volume schedules for several Directors and Vice Presidents. • Executive Liaison: Serving as the primary point of contact for internal leadership and external stakeholders to facilitate seamless communication. • Meeting & Board Governance: Facilitating director-level meetings, documenting proceedings, and supporting informed decision-making. • Strategic Event Oversight: Leading all phases of large-scale event execution, from initial planning and committee leadership to day-of management. Operational Excellence • Workflow Optimization: Analyzing daily activities to identify bottlenecks and implementing process improvements that reduce processing times. • Database Management: Implementing and maintaining innovative systems to enhance data accuracy and accessibility for staff. • Resource & Financial Management: Overseeing payroll, managing department budgets, and maintaining meticulous inventory records to prevent disruptions. • Regulatory Compliance: Ensuring all daily operations align with healthcare standards and procedural requirements. Specialized Technical & Soft Skills • Advanced Software Proficiency: Expert in Microsoft Outlook (for complex scheduling), Microsoft Office Suite, SharePoint, and Laboratory Information Systems. • Professional Communication: Skilled in conflict resolution and fostering collaborative inter-departmental environments to boost staff morale. • Project Management: Proven ability to manage timelines, milestones, and volunteer teams for charitable and organizational goals.

Calendar ManagementDatabase ManagementEvent Planning

CUSTOMER SERVICE SUPPORT REPRESENTATIVE/ADMINISTRATIVE ASSISTANT

Laboratory Corporations of America

• Process Optimization: Developed and maintained detailed administrative and procedural protocols that reduced redundancy and enhanced accuracy, directly supporting organizational efficiency goals. • Operational Quality Control: Consistently recognized by management for the high quality and timeliness of reporting, maintaining an exceptional level of detail and a proactive team-player attitude. • Data Integrity & Management: Managed the entry and verification of patient and specimen data within laboratory information systems, ensuring total accuracy and completeness of vital records. • Stakeholder Communication: Served as a primary liaison for healthcare providers and internal staff, managing the flow of information regarding test results and sensitive documentation. • Workflow Coordination: Oversaw the receipt, sorting, and preparation of specimens, ensuring meticulous labeling and record-keeping to maintain testing integrity. • Administrative Support: Executed comprehensive administrative tasks including file organization, research, and departmental record management to ensure rapid information retrieval.

Data ManagementProcess OptimizationAdministrative Support

Education

Tidewater Community College

Tidewater Community College

GRAPHIC DESIGN

2008

Skills

project & event planningexecutive liaisonregulatory compliancestakeholder managementdatabase managementworkflow organizationADAPTABILITYQUALITY ASSURANCETEAM LIAISONCRITICAL THINKINGCREATIVE PROBLEM SOLVERPROFESSIONAL ORGANIZATIONADMINISTRATIVE SUPPORTSharePointMicrosoft OutlookMicrosoft Office

Languages

English (Full professional proficiency)