Jessie Chen

Jessie Chen

Operator for early-stage founders | Help Build Foundation from 0 to 1

Taipei, Taiwan

#OpenToWork

About

Hi, my name is Jessie. I have experience working for startup companies located in both Taiwan and the United States. I specialize in bringing structure to ambiguity: using analysis, organization, and process optimization to help teams run more efficiently and execute on key decisions. I enjoy the fast-paced, iterative nature of startups and working closely with others to achieve shared goals! My work involves using AI and automation tools like n8n to streamline processes, sales tools such as Apollo.io for outreach campaigns, and event management platforms including Eventbrite. I have coordinated cross-functional teams, conducted customer feedback sessions, and managed compliance and financial risk mitigation in startup and accelerator settings.

What I'm looking for

I’m looking for contract, remote Executive Assistant roles at startups where I can make a meaningful contribution, grow alongside the company, and potentially take on a more substantial role over time.

Experience

Jinka

Chief of Staff

Mar 2025 – Mar 2026

• Identified and resolved compliance and financial risks regarding employee insurance, payroll, and intercompany transactions to prevent regulatory penalties and unblock critical operations • Supported the setup and operations of a Taiwan branch for a U.S.-based company by conducting cost-benefit analyses in areas such as finance, compliance, and scalability potential • Saved time and reduced company costs by streamlining and automating banking, financial, and administrative processes using AI and automation tools such as n8n • Served as liaison between the founders and internal teams to improve alignment and meet company objectives

ComplianceFinancial riskAI automation

Jinka

Senior Project Coordinator

Jul 2024 – Nov 2024

• Conducted outreach to connect startups with corporations, achieving a 60% engagement rate • Introduced streamlined workflows by implementing event management tools such as Eventbrite and calendar scheduling tools • Served as main contact and coordinator for all aspects of the program, including communicating program updates and scheduling events with startups

EventbriteCalendar schedulingProject coordination

Garage+ Accelerator

Fulbright Program

Foreign Language Teaching Assistant

Aug 2023 – Jun 2024

• Facilitated group discussions on culture-related topics, encouraging active participation and fostering a collaborative learning environment • Ensured a safe and inclusive learning environment by promoting open dialogue, cultural sensitivity, and mutual respect among participants

Cultural sensitivityInclusive environment

Fulbright Program

ClassHook

Sales Analyst

Jan 2024 – Jun 2024

• Top performer who secured the most meetings with prospective clients and achieved a 66% lead-to-customer conversion rate • Sourced and built customer lists by using publicly available performance data for each Ideal Customer Profile (ICP) • Executed tailored outreach campaigns by utilizing sales tools such as Apollo.io to optimize engagement and conversion rates

Apollo.ioLead conversionSales analysis

ClassHook

KABOB Retail Cloud

Product Manager

Mar 2021 – Oct 2021

• Served as liaison between engineers and designers, leading to a 95% on-time project completion rate • Conducted feedback sessions with customers from Singapore & Japan to influence product roadmap

Product managementCustomer feedbackCross-functional liaison

KABOB Retail Cloud

Education

National Taiwan University (NTU)

BA · Political Science

2016 – 2021

Certifications

US GrowthX Revenue Accelerator

GrowthX

Jan 2024 – No expiry

Skills

Cultural sensitivityData-driven growthCross-functional liaisonCalendar schedulingLead conversionCustomer feedbackCost-benefit analysisPayrollFinancial riskComplianceProduct managementProject coordinationSales analysisOutreach messagingMarket experimentationCustomer discoveryApollo.ioEventbriten8nAI automation

Languages

Chinese (Native or bilingual proficiency)English (Full professional proficiency)French (Limited working proficiency)