Jessica Kelly
Backend & Platform Engineer | .NET, Kubernetes, Azure, GitOps | AI Governance & Responsible AI Engineer (AIGP) | EU AI Act, ISO 42001, NIST AI RMF
Glens Falls, NY, United States
#OpenToWork
About
Engineer working across platform infrastructure, backend services, and AI governance. Builds and runs production C#/.NET API and gRPC services on Azure Kubernetes Service, with Terraform and a GitOps release model behind them, and has led platform migrations and release-management overhauls on regulated, federal-sector delivery. On the governance side, designed and deployed an LLM application that generates NIST AI RMF and ISO 42001 conformity reports, with a calibration harness gating its output on measured precision and recall, and holds the IAPP AIGP certification alongside Mila’s TRAIL responsible AI programme. A platform background means governance controls get implemented, not only documented.
US citizen, open to remote-first roles across Europe and to EU relocation.
Experience
.NET Developer
Albany ITG
Feb 2025 – Present
• Develop and maintain backend API and gRPC services in C#/. NET across distributed microservices in production.
• Redesigned release management for a federal-sector client product in Azure Government, consolidating roughly 60 release pipelines and 300 definitions across five environments into 20, a 93% reduction, on an auditable GitOps model with enforced separation between author and merger.
• Led a ServiceFabric-to-AKS migration delivering a 60% node count reduction, up to 38% per-pod memory reduction, and roughly 16% container image size reduction through AOT compilation and infrastructure optimisation.
• Restructured the AKS service mesh so namespaces release configuration independently, bounding blast radius by construction; currently running in development environments.
• Implemented KEDA scalers driven by Prometheus metrics for event-driven autoscaling within AKS clusters.
• Designed and maintained Terraform-managed Azure infrastructure and CI/CD pipelines in Azure DevOps and Argo CD.
• Produced technical documentation supporting maintainability, onboarding, and knowledge transfer.
C#Azure Kubernetes ServiceTerraform
Software Developer
Subcontracting Concepts Inc.
Mar 2024 – Jan 2025
• Delivered customer-facing application features within Agile teams; refactored legacy components into modular, maintainable services.
• Documented architectural decisions and development workflows to support long-term maintainability.
• Collaborated with QA and design stakeholders to improve delivery quality and user experience.
AgileSoftware DevelopmentDocumentation
• Sustained hospitality work alongside professional technical development and career transition into software engineering.
HospitalityCustomer ServiceTime Management
Community Access Editor
Gracenote
Oct 2017 – Nov 2018
• Edited and maintained television scheduling data and metadata records, ensuring accuracy and consistency across published media information.
Data EditingMetadata ManagementQuality Assurance
Career Sabbatical
Independent travel
Dec 2016 – Oct 2017
• Extended independent travel throughout the 48 contiguous states.
Travel PlanningSelf-ManagementCultural Awareness
Account Manager
In Record Time
Aug 2013 – Dec 2016
• Managed client relationships and coordinated project delivery across multiple concurrent accounts.
Client ManagementProject CoordinationAccount Management
Education
New York University
Bachelor of Fine Arts · English & American Literature
2013
Certifications
TRAIL Program, Responsible AI
Mila (Quebec Artificial Intelligence Institute)
2026 – No expiry
Software Engineering Fellowship
Springboard
2023 – No expiry
Skills
Client RelationshipsProject ManagementPlatform DevelopmentBackend DevelopmentResponsible AIAI Governance
Languages
English (Native or bilingual proficiency)Spanish (Limited working proficiency)Dutch (Elementary proficiency)
