Julia King

Vumacam is South Africa's first and only video management-as-a-service provider (a SaaS platform), operating at scale across a Tier-3 datacentre infrastructure. Own the overarching programme management layer across IT Ops and Dev — tracking delivery across workstreams, surfacing blockers early, and keeping the roadmap honest against shifting priorities. Act as the internal consultative partner for process improvement across IT Ops and Dev — understanding how teams actually work before recommending change, rather than leading with a tool. Built and maintain project management processes from the ground up — including standardised workflows (AI workflows included) for business requests, BRS management, approvals, scheduling, and progress reporting, where no consistent process existed before. Designed and built an AI agent scoped to a real business need — surfacing relevant industry workshops and conferences, matching them to team interests, and producing the cost/subsidy case automatically. Replaced ad hoc, easily-missed manual searching with a standing pipeline. Semi-automated a monthly financial control for the CFO — reconciling feature-level data across timesheets, ClickUp, and DevOps into the capitalisation/WIP breakdown, turning a slow manual process into a fast, repeatable one. Introduced capitalisation and amortisation discipline for SaaS feature development where none existed — took the developer WIP cost breakdown from R36M to R1.38M within just over one financial year. Drive financial visibility across the IT budget — own rolling forecast tracking, Azure cloud cost monitoring, and monthly expenditure reporting, giving leadership a clear picture of spend vs plan. Run monthly cloud cost governance (Azure Advisor) with the Head of IT Ops across 6 subscriptions — tracking and reducing unnecessary spend as an ongoing discipline, not a one-off exercise. Mapped and streamlined the applications landscape — retired a fully manual tool (Miro) and rebuilt the same dashboards natively in our PM platform (ClickUp), owning onboarding, training, and adoption across two departments. Gave EXCO a single, real-time pane of view across every active project. Co-own hiring alongside business unit leaders — conduct initial interviews to assess fit and flag any concerns before progressing candidates, ensuring the bar stays consistent across the team. Designed and implemented KPI frameworks for IT Ops from scratch, then run the ongoing tracking and reporting cadence — shifting the team from reactive to accountable through regular check-ins, structured feedback, and clear performance visibility for leadership. Coordinate resourcing and capacity across IT Ops and Dev, proactively flagging gaps and working with leadership to prioritise effectively. Built enablement materials and programmes that outlast the initial rollout — including a mentorship track and a hackathon series that builds practical skills team by team, without ongoing hand-holding. Partnered with our CISO to roll out a company-wide cybersecurity training platform, establishing quarterly training cadences across the entire company.

Owned the Microsoft partner marketing relationship at a global level — managing the full funding cycle from allocation through to proof-of-execution submission, working with country marketing managers across multiple regions to assign budgets, track programme delivery, and unlock fund releases from Microsoft. Achieved 80%+ satisfaction score in Microsoft's quarterly global team surveys measuring process management — an externally validated measure of how well the relationship and delivery were run. Drove adoption of a Shared Services Model across global marketing divisions, consolidating the technology stack and reducing operational duplication across country teams. Led the Marketing Summit 2021 — NTT's largest internal virtual event to date — coordinating stakeholders, content, and execution across international teams and speakers from scratch. Built and maintained process maps and reporting frameworks that gave global leadership visibility into programme progress across country teams operating as independent entities. Selected as a global Change Ambassador — one of a small group chosen across the entire business to lead cultural transformation at scale.

Built and standardised processes for global franchise owners — including product-level documentation, brand guidelines, and communication frameworks used across international markets. Led end-to-end execution of multi-channel campaigns, product launches, and international expo presence. Initiated and produced a localised product cookbook featuring South African chefs — translated into 5 languages and distributed internationally, from concept through to commercial release.

First Technology is a value-added Information Technology company supplying and implementing hardware and software complemented by associated support services and solutions, delivering IT products and services that support business-critical infrastructures and processes across every industry. First Technology JHB is the largest of the branches, with over 100 employees. Liaised with and built relationships with potential and existing vendors, colleagues, management and other key stakeholders. Sourced suppliers and managed vendor relationships. Coordinated a range of events and client sessions on a weekly basis. Ensured compliance with marketing specifications of IT vendors, including HP, Microsoft and EMC. Booked design briefs and placed advertisements across various media platforms. Coordinated and oversaw various internal and external events. Allocated and oversaw marketing budgets. Created comprehensive marketing strategies for an IT company. Developed and managed a range of campaigns and activities across multiple vendors. Maintained and updated the company website. Produced press releases, design concepts, newsletters, briefs and other documentation for internal and external purposes. Copywrote advertorials, editorials, press releases and other content. Organised the annual sales kick-off and the company year-end function. Arranged appropriate onsite vendor training for personnel. Managed document control, data entry and database management. Handled general administrative duties including inventory control and ordering.

NetPartnering is a global independent agency focused on B2B technology marketing and sales, helping partners turn their programme into a key competitive advantage by maximising the impact of resources, building positive brand awareness, and increasing sales. The South African office had a team of just over 20 employees. Executed marketing strategies across various IT vendors with multiple partner companies. Liaised with IT partners throughout the duration of marketing activities to ensure all activities aligned with company requirements and goals. Built relationships with multiple vendors (HP/Microsoft/EMC) and their partner companies (Gold Partners) to ensure long-lasting and mutually beneficial engagements. Produced and managed various online, digital, radio and print campaigns. Generated copy content for partner and vendor approval. Organised relevant training for personnel and clients. Cross-sold services to partners and negotiated terms with suppliers. Organised multiple functions and events across a large client portfolio. Led strategic marketing development. Oversaw budgets, forecasts and deadlines. Generated leads and provided effective sales incentives.