About
Higher education administration/Corporate Business Professional with 15+ years of transferable experience in recruitment, training operations, stakeholder engagement, and program coordination.
Currently partnering with New York University Abu Dhabi (NYUAD) to deliver business coaching programming for contracted university staff — providing direct, evidenced experience within a higher education environment.
Holds an MBA, and is completing both a Doctoral program in Organizational Leadership (Walsh College, USA, expected 2027) and M.Ed. in Higher Education Leadership (City University Malaysia
Proven record of building institutional and corporate partnerships, facilitating structured learning for multicultural adult audiences, and improving operational efficiency by up to 40%.
Seeking to contribute to university employer relations, career services, student success, admissions, or workforce development functions.
What I'm looking for
-Employer engagement, relations or partnerships
- Workforce Development Specialist
- Recruitment/Enrollment Manager
- Career Advisor/ Coach
- Business Development Manager
- Events Manager/Coordinator
- Grants and Sponsorships Coordinator
Experience
Principal Consultant / Director
Gems International LLC
Jan 2019 – Present
Partner with New York University Abu Dhabi (NYUAD) to coordinate and deliver business coaching programming for university contracted staff, gaining direct institutional experience within a higher education environment.
Partner with Western Education Services (WES) Sri Lanka, fostering enhanced international visibility, increased students’ recruitment and university partnerships across Europe, Africa and the Asia Coordinate training programs, structured learning sessions, and operational improvement projects for corporate and institutional clients across the Middle East and Africa.
Design and facilitate workshops for multicultural adult audiences, applying instructional design principles aligned with professional development goals.
Build and manage partnerships with agencies, corporate clients, educational institutions, and government entities — securing repeat business and expanding program reach.
Lead and mentor cross-functional teams, providing strategic direction, performance oversight, and professional development.
Implement CRM-driven strategies to track engagement, optimise lead conversion, and produce data-informed reports for senior leadership.
Manage regional program delivery across multiple markets, consistently meeting placement and enrolment targets.
Business CoachingCRMWorkshop Facilitation
Business Development Manager – Executive Search
Flexi International Partners
Aug 2016 – Dec 2018
Led end-to-end recruitment and talent acquisition across healthcare, education, IT, banking, telecoms, and professional services.
Built and sustained employer and client relationships, clarifying role requirements and aligning candidate pipelines with workforce planning needs.
Executed full-cycle recruitment campaigns including sourcing, screening, interview coordination, onboarding, and deployment logistics.
Collaborated with marketing teams on targeted outreach campaigns, enhancing brand visibility and driving new market enquiries.
Used CRM and analytics platforms to monitor conversion rates and deliver data-driven reports to senior leadership.
RecruitmentTalent AcquisitionCRM
Senior Recruitment Officer
Bin Darwish Group
May 2012 – Jun 2016
Recruited, assessed, onboarded, and deployed 500+ candidates from Nepal, Ghana, Kenya, Uganda, the Philippines, and Ethiopia — managing multicultural pipelines across junior to senior management levels.
Delivered structured induction programs introducing new hires to policies, procedures, and organisational culture prior to department placement.
Supervised junior recruiters for three years, supporting team performance, process consistency, and service quality.
Represented the organisation at recruitment fairs, industry events, and partner meetings — delivering presentations and building employer engagement relationships.
RecruitmentOnboardingMulticultural Management
Business Development Consultant
Qatcom LLC
May 2010 – Apr 2012
Identified and developed new business opportunities across education, retail, real estate, FMCG, hospitality, and technology sectors.
Increased annual revenue by 25–40% through targeted outreach, market research, and relationship-based business development.
Expanded client portfolio by 30% within one year and retained 90% of recurring clients through consistent service quality.
Business DevelopmentMarket Research
Senior Executive – Corporate Events & Conferences
Naseeba Communications FZ
Aug 2007 – Dec 2009
Drove end-to-end sales and client engagement for corporate events, conferences, product launches, and exhibitions.
Built relationships with senior decision-makers, sponsors, delegates, and corporate partners across industries.
Managed registration, sponsorship, venue coordination, and client communication to ensure successful event delivery.
Event ManagementClient EngagementSponsorship Coordination
Education
By Qualifi, Ofqual UK approved
Higher National Diploma (HND) · Management
University of Hertfordshire
Bachelors’ degree · International Business
London Metropolitan University
Postgraduate Diploma · Management
University of Wales Trinity Saint David
MBA · General Management
Walsh College
Ph.D. · Organizational Leadership
2027
City University Malaysia
Master of Education (M.Ed.) · Higher Education Leadership
2026
Certifications
Professional Scrum Product Owner (PSPO)
Scrum.org
2022 – No expiry
Certified Scrum Master (CSM)
Scrum Alliance
2020 – No expiry
Skills
Coachingcareer developmentBusiness developmentWorkshop FacilitationTalent AcquisitionRecruitment CampaignsBusiness CoachingExecutive CommunicationData AnalysisCRMProcess ImprovementProgram CoordinationStakeholder EngagementWorkforce DevelopmentStudent Success SupportCareer ServicesEmployer Relations
Languages
English (Full professional proficiency)