Johnnie Price

 Prepared and formatted reports, proposals, and contracts using Word, Excel, and PDF tools.  Scheduled meetings and managed calendars for three offices (two remote, one in-person) through Outlook.  Ordered and stocked office supplies, keeping everything organized and ready when needed.  Made sure office equipment stayed in good working order and arranged service when needed.  Helped new employees get started by setting up their workstations and showing them around.  Supported about 50 employees, answering questions and helping with day-to-day needs.  Tracked office spending and entered expenses in Excel to stay on budget.  Processed invoices, timecards, and expense reports for staff.  Planned small office gatherings and team events to keep morale high.  Helped make everyday tasks easier by improving filing and scheduling systems.  Worked with vendors to make sure deliveries arrived on time.  Arranged travel plans for employees when needed.  Helped HR and Finance with simple reports and paperwork as needed.

 Scheduled signing appointments for customers and notaries based on their availability.  Monitored and updated appointments through company software to make sure everything stayed on track.  Contacted borrowers to confirm or reschedule appointments when needed.  Worked both independently and with a small team to meet daily scheduling goals.  Answered phone calls and emails, helping customers and notaries with scheduling questions.  Escalated urgent issues when signings needed special attention.  Kept track of errors and helped fix them to keep things running smoothly.  Suggested small changes to make scheduling faster and more accurate.  Supported the title and escrow team with simple paperwork and tracking tasks.

 Scheduled and coordinated travel plans for military staff training in other countries.  Helped organize and track training schedules, making sure everyone had the right information.  Prepared and shipped vehicles and equipment needed for training exercises.  Managed a busy calendar of meetings and appointments for leadership staff.  Handled confidential information and paperwork with care and discretion.  Communicated with different departments to keep schedules and plans organized.  Tracked and followed up on requests, making sure important matters were handled quickly.  Completed expense reports and paperwork for staff.  Typed and formatted letters, memos, and emails as needed.

 Experience with CRM, Solomon, and Field Centrix systems.  Set-up and established new customer profiles for quoted jobs in CRM, Solomon, and Field Centrix.  Provided training to new employees in accordance with company standards.  Serviced, scheduled, and coordinated incoming customer calls related to boiler services.

Coordinated notary appointments nationwide and confirmed signing schedules between borrowers and lenders.

Supported payroll and financial record processing while assisting employees with payroll issues.