About
I am a Higher Education Leader with over 5 years of progressive experience focused on academic operations, compliance, and student success. Most recently at SAE Institute North America, I have led regulatory readiness and compliance efforts across multi-campus operations while managing student re-enrollment initiatives.
My work spans CRM systems like Campus Nexus (Anthology), advanced Excel techniques including pivot tables and VLOOKUP/XLOOKUP, and data visualization for KPI tracking and trend analysis. I have built compliance calendars, streamlined audit preparation workflows, and managed student data verification to maintain 100% regulatory readiness and support accreditation standards.
Experience
Student Services Manager
SAE Institute North America
Jan 2020 – Present
● Lead regulatory readiness and academic documentation for North American campuses, reporting directly to the Chief Academic and Compliance Officer (CACO).
● Architect and manage a master compliance calendar for accreditation, federal, and state deadlines, ensuring zero missed submissions across multi-campus operations.
● Reduced audit preparation time by 10% by streamlining documentation workflows and automating tracking for institutional catalogs and enrollment agreements.
● Manage the verification of admissions files and entrance assessments, ensuring 100% data compliance with institutional and federal policies.
● Collaborate with executive leadership in internal compliance meetings to advise on policy updates and regulatory reporting.
Compliance CalendarAudit PreparationAdmissions VerificationCampus NexusData AuditingG&E ChartingOutreach Metrics Analysis
Education
University of St. Thomas
Bachelor of Arts · Business
Skills
RecordkeepingDocument ManagementAppointment SchedulingGoogle SuiteMicrosoft OfficeAccreditation SupportFERPAG&E ChartingTrend AnalysisKPI TrackingData AnalysisDashboard CreationXLOOKUPVLOOKUPPivot TablesExcelCampus Nexus
