Jordan Rodriguez

Executed between 40 - 90 daily phone calls to screen for marketing roles using structured interview methodology Analyzed candidate responses through behavioral questioning techniques to assess qualifications and cultural fits Assisted in training new hires for the STARS team by modeling best practice call scenarios and providing real-time guidance on scripting adherence Maintained detailed performance notes and screening documentation in iCIMS, ensuring accurate data for STARS teammates Coordinated schedules to arrange upper management interviews with qualified applicant

Conducted initial phone screens and interviews with potential hires to assess their qualification Created and maintained detailed Excel tracking sheets for candidate pipeline, hiring metrics, and orientation schedules Developed and delivered comprehensive new hire orientations which include presentations on gentle teaching, Crisis Prevention Intervention training, CPR/FirstAid/AED certification, and Therap navigation Redesigned the onboarding process by implementing documentation workflows that included identification verification, background checks, and scheduling TB/Physical exams

Conducted comprehensive interviews to thoroughly evaluate applicants' employment history, training, educational background, and relevant job experience Coordinated with hiring managers to determine staffing needs and developed recruitment strategies to attract qualified candidates Utilized iCIMS Applicant Tracking System to source, screen, and interview potential candidates Managed the onboarding process for new employees, ensuring all necessary paperwork and training were completed

Trained in evaluating resumes, reaching out to qualified candidates, conducting interviews, and sending job offers Exceeded 2021 yearly Billings goal by 3,000 dollars, resulting in improved candidate quality and successful placements Utilized Indeed, LinkedIn, Monster, Ziprecruiter, CareerBuilder, Glassdoor, and the Applicant Tracking System Bullhorn to source candidates